Owning over 130 breweries in more than 70 countries, Heineken is one of the leading brewers in the world, and the world’s No.1 premium beer brand in Vietnam. Its popular brands in Vietnam include: Heineken, Biere Larue, Tiger, Tiger Crystal…

1. MARKET RESEARCH OFFICER

Job Descriptions

• Handling all market research projects from briefing to analysis and reporting to ensure all research projects are delivered accurately, actionably and give valued information/data to commercial team
• Handle continuous tracking projects to measure brand health performance/ sales performance to highlight problem areas timely to commercial teams
• Monitoring ad-hoc research operation to ensure providing superiors with accurate and insight analysis to give actionable recommendation for commercial/brands strategies
• Collecting and collating all commercial information/ data/ competitors information to provide monthly/ timely report with recommendation
• Analyzing the opportunities for developing new products or exploring new market

Job Requirements

• University degree in Business Administration/Economics/Marketing
• Knowledge of professional Marketing, research methodologies
• At least 3-year experience in quantitative research in a foreign/JV Company or Research Agency
• Good communication/interpersonal and presentation skills. Being responsible for all written and verbal briefs to the research agencies on all new quantitative and qualitative projects
• Good analytical thinking and problem-solving skills
• Managerial skills
• To be flair, creative and innovative

Work Location: Ho Chi Minh

Deadline: 31/07/2016

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2. DESIGN & QUALITY OFFICER

Job Descriptions

Position Summary

• To build our connection to our consumers through effective and impactful touch point development

Major Responsibilities:

Design

• Information Design: Visual and informational storytelling for conference, SA training programs, internal presentations with PowerPoint templates & presentations
• Touchpoint Design/branding: Print, outdoor, event materials, consumer giveaways
• Branding: Creating a flexible but inspiring framework and visual toolkit that will guide and inform channel marketing/ sales/ province level creative deliverables Ensure that the creative assets provided to internal and external clients are successfully completed while meeting detailed specifications and budget requirements

Quality

• In charged of overall quality control including color check, proof reading of copy lines and review FA/samples from the design through final production of marketing materials, branding campaigns, packaging materials

Job Requirements

• University Degree. Design or related field
• At least 2 year experience as graphic designer or production artist in advertising/creative/event agency
• Software skills: Photoshop, InDesign, Illustrator, Keynote or PowerPoint, photography, Flash, basic video editing
• Strong visual design background that can help us tell our brand story through professional and modern layout and compelling graphics, utilizing inspiring imagery and typography
• Practical skills: Understanding of working with on premise channels and events
• Personality: Naturally motivate people as an advocate for good design
• Good communication and negotiation skills
• Able receive and follow instructions in English
• Able to generate/volunteer creative ideas and solutions
• Work well under pressure with good time management
• Comfort level working independently but also as part of a diverse team with people from non- design backgrounds and varying levels of experience working with creative/the creative process
• Good spoken and written English

Work Location: Ha Noi

Deadline: 15/08/2016

APPLY HERE

3. BRAND MANAGER

Job Descriptions

• Developing, implementing the brand plans and monitoring brand activities to ensure these activities are implemented effectively according to Brand strategies to achieve sales volume targets and Brand Health, KPIs

Advertising & sponsorship

• Compiling the annual brand plans for sponsorship, promotion programs and other activities to ensure these activities meet the brand strategies
• Exploiting new opportunities for sponsorship and promotion programs to strengthen the brand images and to support trade marketing sales team in achieving the sales targets
• Exploiting new opportunities for media to make sure brand advertising to always keep exciting and effective
• Creating and/or developing new brandings such as wall banners, signage etc. to refresh the communication to targeted customers and consumers
• Working with agencies to develop the selected concepts and communication for Vietnamese market based on the corporate guides through brand activities
• Following up the execution of the campaigns to have proper actions, if any
• Create launch/organize launch events for new brands (both customers as consumers)

Brand development

• Drive the innovation agenda of VBL
• Look for line extension opportunities
• Cooperating with Technology Section in designing new packaging such as new labels, new pack types
• Compiling guidelines for using POS of brand according to each corresponding channel, and location
• Communicating marketing programs and activities to trade marketing, sales force, advertising agencies via briefings, presentations and regular meetings
• Analyzing sales performance and working closely with Sales and trade marketing teams to strengthen brand experience and meet consumers’ requirements

Job Requirements

• University degree in Business Administration, Economics, Marketing
• Knowledge of advertising professionally, culture and sociology
• At least 4-year working experience in the relevant field in beverage industry or FMCG (preferably with cider or CSD categories)
• Decision marker and independent worker
• Good communication, negotiation and presentation skills
• Creative thinking, open-minded and enthusiasm
• Analytical thinking and problem-solving skill
• Conversant with spoken and written English and PC such as all Microsoft Office and Photoshop

Work Location: Ho Chi Minh

Deadline: 15/08/2016

APPLY HERE

4. LEGAL MANAGER

Job Descriptions

Position Summary

Accountable for ensuring Company’s business activities are in full compliance with laws and regulations of Vietnam and the Heineken

Major Responsibilities:

Legal updates

• Provide related business functions with the latest laws and regulations on any new legal issues
• Ensure the company’s compliance with government laws and regulations, HAP’s
  guidelines and by providing legal advice to the company’s departments/sections

Legal advices

• Provide legal consultancy and advice to departments such as labour matters, rules and regulations, brands and trademark, intellectual property and law on competition to protect the company from legal risks
• Provide legal opinion and vetting the letters/documents to be sent out to customers or local authorities
• Provide legal opinion in dealing with litigation and insolvency matters
• Execute formal/legal means of bad debt collection in consultation with external lawyers
• Recommend alternative actions as required to conform with corporate policies and strategies

Licenses

• Assist in brand protection by engaging in measures to overcome counterfeiting and/or smuggled products and ensuring perpetrators are dealt within due process of law
• Prepare all necessary legal documents for obtaining and renewal of company’s business licences

Contracts/documents review

• Protect the company’s best rights and benefits by vetting various contracts/agreements (sales contracts, supplier’s/agencies’ contracts TMLA, contract brew agreements, etc.)
• Provide accurate legal translation of contractual documents
• Liaise with Regional Legal and external partner for difficult legal cases

Archiving of legal documents

• Custodian for safe keeping, maintenance and updating of legal documents of the company

Training

• Have regular internal training seminars/workshops (such as Competition law,
• Contract management, Heicode and other relevant matters)

Legal compliance

• Assure compliance with laws and regulations in the production and business activities of the Company, especially in the area of food safety, product labelling, occupational and machine safety, health and environment

Job Requirements

• University Degree. A good recognized law degree
• Bachelor Degree. Business Administration/Law/Labour Economics/Human Resources Management
• Professional qualification in laws
• Minimum 4 working experience in relevant field
• Experience in working for big multinational companies or Law Firms
• Good inter-personal skill
• Good rapport with government authorities
• Good relationship with central and local government
• Good coordination skills with various departments in the organization

Work Location: Ha Noi

Deadline: 15/08/2016

APPLY HERE

5. GROUP KEY ACCOUNT MANAGER

Job Descriptions

Principle Accountabilities

• To develop & delivery business strategies to achieve business KPIs in the respective group of key accounts
• To build & leverage customer relationships to maintain mutual benefits

Reporting Relationship

• Report to Head of Modern Trade
• Subordinates: potentially Key Account Supervisors within assigned group
• On a daily work basis, this job requires close working with other internal functions: Trade Marketing, Marketing, Finance, Legal, CSO, Demand Plan, In store Operation, Customer Service

Job KPIs:

• Volume growth
• EoE
• Forecast Accuracy
• Joint Business Plan KPIs
• Assigned projects KPIs

Job Responsibilities

• Develop and execute Category Customer/ Channel Strategy
• Develop and delivery T2T/ JBP
• Trade Term Negotiation
• Ensure NPI listing in customer
• Lead promotion management in customer: develop, sell, execute, evaluate (promotion includes: customised promotion & channel promotion
• EoE Coaching across regions
• Obtain market intelligence: Pricing in customer; Competitors activities
• Build and leverage relationship with customer contacts
• Forecasting: Volume & Budget
• Develop detailed Trade Term contract in alignment with Account Strategy, Legal and Finance
• Activity traffic control in customer and across MoT accounts
• Lead In store Operation briefing
• Lead Category performance review and Catman projects in respective customers
• Act as Customer Champion within VBL’s organization (Voice of Customer)
• Coach and develop team capability

Job Requirements

• Minimum 3-5 years in Key Account Management role, preferably in international corporations
• Good analytical power, project management & negotiation skills
• Experience in leading team of minimum 2 – 4 subordinates
• Ability to communicate well in Vietnamese and English
• Ability to use computer, good skill in using Excel in particular

Work Location: Ha Noi

Deadline: 14/08/2016

APPLY HERE

6. PROCESS & CONTROL IMPROVEMENT MANAGER

Job Descriptions

Position Summary

• The P&CI Manager is responsible for running the P&CI Function and is a trusted partner for Local Management and Functions in achieving business objectives, driving and implementing improvements in the organisation’s processes and strengthening the internal control environment. The P&CI Manager is the custodian of the HEINEKEN Internal Control Framework and the HEINEKEN Continuous Process Improvement (CPI) Framework in the OpCo
• The core activities of the P&CI Manager are: 1) Controls Monitoring, 2) Process & Control Management and 3)Continuous Process Improvement (CPI). These activities are driving the continuous improvement, monitoring/testing, design and implementation of processes and controls
• Additional areas of responsibility include: 4) Risk Management, 5) Compliance, 6) Fraud Management and 7) Assurance
• The P&CI Manager coordinates the Lines of Defence activities (including Global Audit and External Audit)

Major Responsibilities

Control Monitoring

• To monitor and test control effectiveness and drive the implementation of remediating actions
• Ensures that the effectiveness of controls is monitored and/or frequently tested
• Responsible for putting the appropriate actions in place (agreed with Management).Tracks and monitors the progress of remediating activities

Process & Control Management

• To ensure business processes and controls are appropriately designed, constructed, implemented and maintained
• Drives jointly with Local Management the design and documentation of business processes and controls, applying the global process design and management methodology and HEINEKEN Enterprise Process Model (HEPM)
• Ensures that controls are fully embedded in the design of processes, including Process Performance Indicator (PPI) and Key Performance Indicators (KPI) defined by the Business
• Ensures PPIs and KPIs are monitored on an ongoing basis to identify any risks or opportunities for improvements (processes & controls). Identifies and reports any process activities that deviate from the global standard by Local Management

Continuous Process Improvement

• To embed a process improvement culture, drive process and control improvement and realise benefits
• Drives a culture of continuous improvement, benchmarking and innovation
• Builds process improvement capabilities through training and people development
• Challenges existing processes to identify improvement opportunities using benchmarks and external best practices
• Quantifies financial benefits and costs associated with improvement ideas. Analyses impact of changes on processes and ways of working
• Implements process improvements and inform Local Management about the progress on a regular basis
• Ensures that the global process improvement methodology (Lean/Six Sigma) is applied
• Evaluates the success of the improvement projects and the benefits realised

Risk Management

• To lead the process of Risk Identification, Assessment and Response and monitor existing and emerging risks
• Drives the implementation of a comprehensive Risk Management (RM) framework
• Identifies relevant risks for the business. Analyses, measures and evaluates risks
• Conducts Risk Assessment through running risk workshops with the Business, ensures relevant risk templates and documentation are used and drives the creation of risk responses. This also includes new and emerging risks
• Develops specific action plans to mitigate, accept or transfer risk and monitors progress on an ongoing basis

Fraud Management

• To improve fraud prevention and detection and support fraud investigation when required
• Raises fraud awareness through promoting the ‘Speak-up’ procedures
• Drives fraud prevention and detection through identifying fraud risks and addressing them through strong process and control design and testing
• Discusses and supports incident assessment, following the Anti-Fraud procedure (P&CI may be requested on an exceptional basis to investigate specific fraud incidents that are related to business process controls)
• Supports fraud investigation when requested by Global Legal Affairs or Global Audit
• Supports Local Management in the Fraud Risk Assessment (FRA)
• Facilitates fraud risk workshops

Compliance

• To ensure that processes and controls are designed, implemented and operating in line with the relevant policies, procedures and HEINEKEN Rules
• P&CI is informed about policy changes and assesses the impact on existing control frameworks. Provides advice, support and challenge during the implementation of policies (global & local)
• Registers, tracks and logs policies & procedures. This includes the review and challenge of the selfassessment activities
• If requested, provides advice, support and challenge to the design of policies (global & local)

Assurance Activities

• To support Global and External Audit to efficiently plan and execute audits and to drive closure of audit findings
• Works with Global Audit to ensure a consistent and efficient audit plan is adopted
• Supports the audit through providing information or specialist input where required (Local P&CI team members may perform controls testing or other audit activities on behalf of Global Audit when agreed with OpCo FD/FM)
• Defines and executes remediation plans (in agreement with Management). Tracks and monitors the progress of remediating activities

People and Personal Development

• Attracts, develops and retains talent for P&CI team
• Ensures effective Performance Management through the creation of Personal Development Plans: working on the development targets formulated in this plan throughout the year to improve competencies and skills
• Regularly reviews and aligns relationships with other Lines of Defence
• Embeds key knowledge requirement in line with functional competencies

Job Requirements

Qualifications/ Education And Experience

• University degree/Masters. Economics, Finance or Business Administration
• Finance, Accounting, Internal audit background Professional certifications including: ACCA/CIMA/RA/RE/CPA or CIA/RO or Six Sigma Green/Black Belt/PMP/Prince 2 would be preferred

Must have

• Working knowledge and understanding of process risk management, internal control, process management, fraud management & compliance
• Experience in the area of internal control, internal/external audit or process management and improvement
• Experience in organising and leading cross-functional teams of individuals, assessing process and information flows, performing cost/benefit analyses, tracking results, developing recommendations and implementing changes that benefit business performance
• Strong quantitative, statistical and computer skills, with emphasis on the ability to perform sophisticated analysis with spreadsheet and/or database applications
• Excellent language skills in English and local language

Work Location: Ha Noi

Deadline: 15/08/2016

APPLY HERE