We are looking for a Business Support Services Assistant to join our Ho Chi Minh City (HCMC) branch. As the Business Support Services Assistant, you will provide effective and efficient assistance to the Business Support Services (BSS) team in the scope of IT support (50%) and administration, facilities/premises management (50%). You are to ensure that BSS’s services are fully functional and are and timely outcome to the need of the British Council’s operation in HCMC. The incumbent will work closely with HCMC IT Executive and BSS Executive, Branch IT and Facilities Assistants, technical vendors and BSS colleagues within the British Council in Vietnam to ensure the continuity of business operations and resolving IT issues to enhance the quality of IT support and administration, facilities/ premises services for the main office and its 3 centres in HCMC.

To be considered, you must have at least 1 to 2 years’ experience in the relevant field such as experience in Computer/Wired and Wireless Networking and in facilities/ premises management. Certificate in either IT and/or Premises field is required. Good English skills (listening, speaking, reading, and writing) and excellent Vietnamese skills are a must.

In return, the British Council offers an international working environment and growth prospects for the future as part of a rapidly expanding organisation. In your application, please include evidence of the relevant experience which you possess, matched against the criteria listed in the Role Profile and Person Specification for this post.                                             

For further information please see Role Profile and British Council Generic Behaviours. 

In our commitment to promote EDI (Equality, Diversity & Inclusion), if you are using our CV upload function to apply - kindly note that we are not interested in collecting any information that is irrelevant to the job such as marital status, age, photograph, etc.

If you prefer to use the British Council application form to apply, kindly download the respective form here:
External candidates - External Application form.doc
Internal candidates - Internal Application form.doc

Ho Chi Minh City operation

The British Council in Ho Chi Minh City, an integral part of the British Council in Vietnam, is an operation of 100+ staff with the main office and 3 centres, with activities in all areas (teaching centre, examination services, programmes in arts and culture, education and society). There are major plans to build the scale of our engagement in the city, with a particular emphasis on expanding our teaching centre footprint. The Business Support Services function, which is a very dynamic team of the British Council in Ho Chi Minh City, provides high standard business support services to the Strategic Business Units, in the area of facilities/ premises and administration management, human resources and IT services. The Ho Chi Minh City team coordinates with colleagues in its main office in Hanoi to ensure a consistent country approach to all internal practices and processes, as well as in connection with colleagues from Regional office and Hub service team.

We regret that resumes or CVs will not be considered when we shortlist for any roles, same as applications that are lacking in information.

Start Date: As soon as possible

If you are interested in applying and feel that you are suitable for the role, please apply before 28 August 2017 (23:59 UK Time).

For any queries related to this job, please email [email protected] and the East Asia Recruitment Team, based in Singapore, will aim to respond as quickly as possible.

If you are an internal candidate, please remember to include the full version of your most recent end-of-year-record of performance and confirm when the system prompts you to, that you have discussed the application with your line manager.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.