ITL is dedicated to the goal of being the premier regional solutions provider for integrated Logistics, Freight & transports management and Aviation Services. By playing an essential role in our clients’ businesses and delivering value added services throughout the supply chain with the highest quality service and the highest integrity, we aimed for complete customer satisfaction at all times.

Mô tả Công việc

• Duties and responsibilities include, but are not limited to:
• Handling nominated shipments: SM & NVO and free-hand accounts.
• Receive booking from factory & open the file.
• Check orders and detail in systems.
• Email gets approval fm oversea customers.
• Release booking to shipper and follow up.
• Contact with carriers, vendors for any issue.
• Issue HBL / MBL.
• Contact with OPS for any related issue.
• Checking documents.
• Image all shipping docs to system.
• Inputting and completing data in systems.
• Tracking & Tracing.
• Solving all related concerns / problems.
• Handling customer enquiries professionally to maximize customers’ satisfaction.
• Tactful in dealing with customer concerns, services recovery and special service requirements.
• Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.
• Perform other duties as assigned.

Yêu Cầu Công Việc

• Prefer 1 year experience in Forwarding/ Logistics/ Express/ Transportation.
• Prefer to have experience with handle global account.
• Diploma/Degree in Economics (International Business, Logistics,  Sea Transportation) or relevant field
• English ability: Intermediate English (speaking, writing, reading, listening).
• Computer skills: MS. Office (Word, Excel, Power Point), Email, Internet.
• Good communication skill in English and Vietnamese
• Relationship building skill
• Customer care
• Responsibility
• Good knowledge of Forwarding & Logistics Field is preferable

Hồ sơ ứng viên

• Ứng viên nộp CV về email: [email protected] - Mrs. Yến 0908 048 785
• Tiêu đề email viết theo cú pháp: [ITL-0118] Sea Export CS Staff - Full name

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