Yola là một trong những trung tâm đứng đầu TP. HCM nói riêng và cả nước nói chung về chất lượng giảng dạy Anh ngữ, đặc biệt là Ânh ngữ du học. Hiện, trung tâm có tổng cộng 5 cơ sở đào tạo, 4 cơ sở trong TP. HCM và 1 cơ sở tại Hà Nội.

1. Looking for Test Prep And Junior English Instructors

• Kinh nghiệm:1 - 20 Năm
• Hết hạn nộp:29/10/2017

Phúc lợi

•  Bảo hiểm theo quy định
•  Thưởng
•  Chăm sóc sức khỏe
•  Đào tạo
•  Tăng lương
•  Chế độ nghỉ phép

Mô tả Công việc

• Perform teaching duties and administrative activities related to teaching (which may include extra-curricular activities).
• Be responsible for lesson planning, preparation, assessment of students, and to attend certain other training/events as required by the company.
• Mark and provide appropriate feedback on written work
• Manage and track the performance of students measuring this progress against key performance indicators in line with the Yola's curriculum

Yêu Cầu Công Việc

Requirements: At least a Bachelor's Degree from an accredited university

Nationality: 

• From Native English-speaking Countries: US, UK, New Zealand, Australia, Canada, South Africa
• From Non-Native English-speaking Countries: Vietnam, Europe
• A qualification in English Language Teaching (CELTA/TESOL/TEFL or equivalent preferred)
• Knowledge of IELTS/TOEFL/SAT/GMAT formats and teaching techniques (preferred)
• Knowledge of basic Microsoft Office & Internet Technologies (PowerPoint, Gmail, Google Drive,…)
• Exceptional communication, presentation and critical thinking skills
• A person that believes in our mission-vision and is aligned with our value system
• If you are interested, please kindly fill in your application form 

Our Ideal Candidate:

• Believes in changing lives through education
• A team player who brings integrity and a strong work ethic to every situation
• communicates clearly and can think on their feet
• A motivated educator who takes pleasure in being a partner in learning, not just a classroom component
• Passionate about language learning and interested in long-term career opportunities

2. Customer Service

• Kinh nghiệm:1 - 2 Năm
• Hết hạn nộp:31/10/2017

•  Bảo hiểm theo quy định
•  Thưởng
•  Chăm sóc sức khỏe
•  Đào tạo
•  Tăng lương
•  Chế độ nghỉ phép

Mô tả Công việc

Customer Experience Officer for the Yola English Junior Program has an important role in constant communicating with parents and students, organizing and coordinating events, and ensuring students and parents enjoy high-quality services that associate with the premium of Yola brand.

Customer Experience Officer has the following responsibilities:

• Coordinate and organize events for students and parents
• Communicate effectively and professionally, both verbally and in writing, with parents on a regular basis
• Organize all students' information including personal and contact information, study records, and test results
• Collaborate with Course Coordinators to update parents on course information, homework, students' behaviors and test results
• Troubleshoot parents' and students' problems on the phone and online
• Maintain a balance between company policy and customer benefits. Handle problems in the best interest of both company and customers
• Continuously evaluate and identify opportunities for process improvements that positively impact customers' experience
• Coordinate and execute facility projects that enhance learning experience for students
• Responsible for compiling and generating reports relating to customer satisfaction and customer complaints
• Perform other duties as assigned by supervisors and managers

Yêu Cầu Công Việc

• Be willing to work a flexible schedule and occasional overtime when needed
• Demonstrate passion for excellence with respect to treating and caring for customers
• Be able to handle unpleasant complaints and customers
• Problem solving and analytical skills
• Strong detail orientation
• Strong organization and communication skills
• Possess a strong work ethic and team player mentality
• Comfortable in using MS Office (Word, Excel and Powerpoint)
• Proficient in English, verbally and in writing
• Hold a bachelor degree
• One year experience (preferred)
• Female (preferred)
• Love kids aged 9 - 15 (preferred)

Appy: Here

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