JOB DESCRIPTION

• Be responsible for the supervision of the site on a shift by shift basis

• Respond efficiently and effectively to customer feedback to ensure prompt resolution of issues

• Motivate and encourage staff to be customer service focused

• Ensure all employees are performing in accordance with the required standards of the business

• Manage employee training, development and performance through coaching, feedback and the performance review process 

• Implement and execute organization-wide programs, promotions and marketing activities.

JOB REQUIREMENT

• Graduated from University/College 

• 1-3 years experience in Hospitality Management/ Customer Service or related fields.

• Strong communication and customer service skills

• Having leadership mind-set

• Ability in working on shift, public holidays

• Good command of English

WORKING LOCATION: CGV CINEMAS IN HANOI

BENEFIT:

• 13th salary payment and performance bonus

• Social, Health and Unemployment Insurance as Vietnam current law

• Premium healthcare

• Free film vouchers

• Training and Development

How to apply: Send your CV directly via email [email protected]  with title: “Apply to Floor Supervisor –[Hanoi]

Deadline: 30th October 2017