JOB DESCRIPTION

In this role, you will need to:

• Coordinate with relevant stakeholders to plan and deliver the excellent placement test services to all Teaching centre’s customers.
• Create placement test slots on the Customer Relationship Management (CRM) system and make them ready for students to book in advance, as agreed with Branch Managers. 
• Process other duties involved in managing placement tests such as to create students ID with high accuracy, book rooms for placement tests, arrange for testers and invigilators as well as manage and prepare placement test materials.
• Support the Manager in recruiting and training invigilators
• Support the wider SCM team and coordinate with the Teaching Centre Accounting team to make payment for testers and invigilators.

JOB REQUIREMENTS

The ideal candidate should:

• Have at least 1-year experience in administration and customer services.
• Possess an Undergraduate degree in any field and have the ability to speak and write English and Vietnamese fluently.
• If you have the experience of working in the education industry, working with children and/or safe planning, organisation and delivery of activities for children, you will be a preferred candidate.

Employment Benefits 

• Payband 3/J (From VND9,823,000 per month) 
• 21 days of Annual Leave per annum, 15 days public holidays (combination of Vietnam and UK public holidays)
• Comprehensive Medical Insurance package for you and your family members (eligible spouse and children only)
• Annual health check
• Other benefits regulated in the TACOS
• Extensive training and development opportunities, both local and within the global network

The British Council offers an international working environment and growth prospects for the future as part of a rapidly expanding organisation.

Startdate: as soon as possible or by December 2017

Closing Date: 2 November 2017 (23:59 UK time) 

For more information about the role and to apply, please visit our jobs portal through these links:

• In Hanoi: https://nurl.ng/VIE-1330-VNW
• In Ho Chi Minh City:https://nurl.ng/VIE-1318-VNW  

(Please note that priority will be given to applicants who apply on our Jobs Portal)

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.

The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters - everywhere in the world. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.