TLScontact Vietnam Company Limited is an outsourced visa center of The Consulate General of France and Switzerland to provide visa application service in Viet Nam. Especially, our contact centers are the essential link between organization and their customers.  We offer its client an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. For more information, please visit our website at:  https://fr.tlscontact.com/vn/splash.php or https://ch.tlscontact.com/vn/splash.php

Ha Noi: 17th Floor, Capital Tower, 109 Tran Hung Dao Street, Cua Nam Ward, Hoan Kiem District, Ha Noi

Ho Chi Minh: L12A-08, L12A Floor, Vincom Dong Khoi, 72 Le Thanh Ton Street, Ben Nghe Ward, District 1, Ho Chi Minh

Benefits:

• Challenge yourself in professional working environment.
• Get paid for salary.
• Have uniform.
• Have possibility to be permanent employee.

Requirements:

• Undergraduate or Fresh graduated student in foreign language or other majors with good command of English; French, German speaking is a plus
• Good communication and interpersonal Actively shares relevant information, clearly communicates, and listens to feedback on.
• Self-motivated
• Fast-learner
• Actively contributes to an effective, collegial, and agreeable team environment.
• Strong sense of customer-focus
• Patient, persistent, calm, and polite in the face of challenges and stress.
• Detail oriented
• Problem solver
• Capable to work under pressure
• Seasonal/Internship full-time

Responsibilities:

• Provide client service excellence to applicants at all times. Receive customers in visa center; answer customer’s inquires via telephone or face-to-face
• Collects required application documents in the required order, ensure data entry accuracy.
• Maintain a professional appearance and friendly demeanor at all times
• Attends morning/evening meeting. Immediately inform management of any problems or issues related to her/his daily work and regularly make suggestions on how to improve efficiency and client service
• Complete daily report

ISO duties:

• Participate security related trainings
• Conduct security related activities assigned to this position
• Follow security related requirements when fulfilling the responsibilities of this position
• Report security incidents to the supervisor when detected

APPLY 

Please kindly notice that only short-listed candidates will be contacted.