The I Can Read System originally came about through research conducted between 1995 and 2000 by Antony Earnshaw and Annabel Seargeant. It is structured, cumulative and hierarchical, and is the first system in the world to link clusters of letters to single sounds in a unique manner.

Challenge yourself in one of the fastest growing language system in Asia!

I Can Read Hanoi (www.icanread.asia/vietnam) is looking for candidates for the following position:

Customer Service Officer

The CSO’s tasks include but not limited to the following:

• Managing student accounts by supervising the Teaching Assistants to ensure highest service standard in the centre;
• Making sure that facilities are up to standard and schedules any necessary repairs/maintenance;
• Partly responsible for the centre's growth target and KPIs;
• Other daily operations work of the centre as assigned by the Customer Service Manager.

When working with I Can Read, you’ll enjoy the following benefits and more:
• Getting promoted to higher position suitable with competence• Competitive salary with bonus
• Working in dynamic, friendly and professional working environment

We are seeking candidates with the below criteria:
• Good command of English
• Having at least 1 year experience in the same position. Fresh graduated with experience working in language centre as part-time position is also accepted;
• Dynamic, willing to learn and customer-oriented

Other information:
• Working location: 1 of our 6 centres in Hanoi
• Working hours: By shifts. Working in the evening time and weekends are expected
• How to apply: Send your CVs to [email protected]