INTRODUCTION

Vietnam Contact Center Operation (VCCO) is a social enterprise, providing contact center services as well as other Business Process Outsourcing (BPO) services to small and medium enterprises in Vietnam and abroad. At VCCO, we aim at creating more and more sustainable employment to people with disabilities and low-educated young women in Vietnam. For more information on our business, please visit our site at www.vccoinc.com.

Hanoi, Full-time (40 hours/week)

BENEFITS

• Working in a dynamic and international environment.
• Social, Health and Unemployment Insurance are paid in accordance with the regulations on insurance.
• Training is provided if necessary.

RESPONSIBILITIES

• Insert customer and account data by inputting text based and numerical information from source documents 
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Keep information confidential
• Respond to queries for information and access relevant files
• Comply with data integrity and security policies
• Other tasks as requested.

REQUIREMENTS

• Attention to detail
• Confidentiality
• Time management
• Organization skills, with an ability to stay focused on assigned tasks

All interested candidates, please send your CV in English to the email: [email protected] (Ms. Huyen). Should you have any further queries, do not hesitate to contact our hotline (+84) 904 452 864.

The earliest resume will be preferred.