Khách sạn Crowne Plaza West Hanoi cần tuyển nhân viên công nghệ thông tin (IT Coordinator)

Nội dung công việc: Theo Job Description ở dưới

Mức lương và quyền lợi vô cùng hấp dẫn (Cụ thể sẽ trao đổi tại buổi phỏng vấn).

Yêu cầu:

• Sinh viên mới ra trường/hoặc đã đi làm.
• Được đào tạo chuyên ngành công nghệ thông tin. 
• Có kinh nghiệm là một lợi thế
• Giao tiếp được bằng tiếng Anh

Ứng viên quan tâm vui lòng gửi CV về địa chỉ:[email protected] hoặc liên hệ trực tiếp số điện thoại: 04.62706688 (Ms. Minh - phòng Nhân sự).

Job Summary – ( Role Summary)

Support the Information Technology Manager in the management of the hotel’s computer systems and the production of reports.                

Essential Duties and Responsibilities – ( Key Activities of the role)

·         Manages and monitors the operation of all computer hardware, ensures all systems are working and installed properly, and serves as the primary contact for servicing the computer hardware

·         Ensures that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required

·         Continually keeps informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to:

o   Computer Hardware systems and devices including PC LAN technology.

o　　Software operating and utility systems.

o   Front Office and Accounts Receivable Property Management Systems.

o   Interfaces to and from Front Office Property Management Systems and other Systems.

o   Back Office Accounting Systems.

o   PC and LAN based Office Automation products.

o   Internal and External Electronic Mail / Facsimile / Scanner software and communication tools.

o   Holidex Plus / Priority Club / Six Continents Club / Frequent Flyer Corporate databases.

o   Point Of Sale Systems.

o   Guest and Administration Voicemail.

o   Call Accounting.

o   PABX systems.

o   Cabling.

o   Hub / Switch Management Systems.

o   Electronic Door Locking Computer System.

o   Computer Virus protection.

o   Hotel IT Security and Firewalls

·         Maintain an up-to-date list of all computer hardware

·         Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency

·         Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions

·         Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions

·         Ensures that all computer media saves and back-ups are completed, documented and stored per IHG specifications

·         Maintains uncompromising data and physical security standards

·         Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system

·         Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries

·         Under the direction of the Director/Manager of Finance and Business Support, administer all back office user ID’s, passwords, security parameters and the most sensitive utility

·         Maintains technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion

·         Completes and distributes activity reports, program trouble reports, and enhancement list

·         Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences  held by IHG, computer companies or vendors

·         Performs basic changes to programs control languages using screen edit utilities, operating control languages statements and screen design aids

·         Conduct “Self-Audit” of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT.

·         Follows-up on all outstanding points from the latest EDP audit of his/her hotel

·         Serves as the primary associate with all computer-related outside vendors

·         Informs department heads when new features or changes to the system affect their department

·         Assist IT Manager to notify department heads on current computer related issues, new releases, MIS trends, viruses etc.

·         Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same

·         Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

·         Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

·         Initiate action to correct a hazardous situation and notify supervisors of potential dangers

·         Log security incidents and accidents in accordance with hotel requirements

·         Any other duties and responsibilities as assigned by IT Manager and Manager of Finance and Business Support or designated person.