IBM được thành lập ở New York ngày 15 tháng 6 năm 1911 với tên gọi Computing - Tabulating - Recording Co. (C-T-R), là sự tổng hợp của The Computing Scale Co. của Hoa Kỳ, The Tabulating Machine Co., và The International Time Recording Co. của New York. Năm 1924, C-T-R đổi tên thành International Business Machines.

Tại IBM, chúng tôi luôn phấn đấu để dẫn đầu về chế tạo, phát triển và sản xuất công nghệ thông tin tiên tiến nhất trong ngành, bao gồm hệ thống máy tính, phần mềm, hệ thống mạng, thiết bị lưu trữ và vi điện tử.

Chúng tôi biến những công nghệ hiện đại này thành giá trị thực sự cho khách hàng qua các dịch vụ cho doanh nghiệp và giải pháp chuyên môn trên khắp thế giới.

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Technical support Representative

• City / Township / Village: HANOI
• IBM Business Group: GTS
• Primary job category: Product Services
• Secondary Job Category: Other Product Services
• Role ( Job Role ): Technical Support Representative
• Employment Type: Full-Time
• Contract type: Regular
• Preferred Technical and Professional Experience: None
• Eligibility Requirements: NA
• Required Education: Bachelor's Degree
• Preferred Education: None
• Travel Required: No Travel
• Is this role a commissionable/sales incentive based position? No

Job Description

Business Unit Introduction: IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.

Job Description: This role provides remote technical support assistance to clients and IBM technical personnel on multiple products in the high volume through high availability product environments.  They receive and record incident related information, and using a variety of tools, techniques and procedures, selects appropriate actions to resolve problems, and communicates the solution or action plan to the client or IBM service representative. They identify/recommend updates to knowledge based systems and maintenance packages. They may also provide hardware or software technical support assistance to clients and IBM personnel in multi-vendor, multi-protocol networks/systems in the high availability product environment. They use professional knowledge and problem determination/problem source identification skills to resolve problems involving hardware, microcode, operating system, application programs, and network issues.The employee performs multiple repetitive tasks or multi-step processes.

Skills:

Environment:

• Expertise in one main activity (equipment, machine, operation, process steps). Awareness of work done by team members or interrelated activities.

Communication/Negotiation:

• Exchanges job or activity related information through listening, clarification and understanding.

Problem Solving:

• Use standard tools, techniques, procedures to identify routine problems, and select appropriate actions to solve problems. Structured analysis and interpretations may be required.

Contribution/Leadership:

• Performs a variety of assigned tasks and works within well established procedures.
• Work is subject to general review.
• May provide practical assistance.

Impact on Business/Scope:

• Accountable for individual results.
• Work output has immediate affects on work-team or department results.

The ideal candidate must demonstrate technical skills and possess demonstrated analytical and communication skills. You must have a demonstrated desire to work in a driven environment while playing the critical role of being the face of MaaS360 to our customers.This is an incredible position for the right candidate. You will have the opportunity to learn at the leading edge of mobile technologies in business. And, you will have a direct impact on our technical and financial performance. This is a role for a driven individual who wants to excel today and in the future.

Required Technical and Professional Expertise

Technical Skills Required:

• Platform/Operating System knowledge of Windows (XP, 7 and Server), MAC, iOS, Android, and Blackberry
• Testing, and troubleshooting skills across the previously mentioned technical domains
• Experience with/exposure to BigFix a plus Operations/Support

Skills Required:

• Previous experience supporting internal or external customers
• The passion and ability to educate and train our customers on their new MDM solutions
• Ability to troubleshoot and work with internal development and engineers on behalf of the customers towards issue resolution

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

>>> Apply HERE

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Data Warehouse specialist

• City / Township / Village: HANOI
• IBM Business Group: GBS
• Primary job category: Consultant
• Secondary Job Category: Other Software Development & Support
• Role ( Job Role ): Development Support Professional
• Employment Type: Full-Time
• Contract type: Regular
• Required Education: Bachelor's Degree
• Preferred Education: None
• Travel Required: Up to 10% or 1 day a week
• Is this role a commissionable/sales incentive based position? No

Job Description

IBM Global Business Services is looking for experienced consultants who have the skills, creativity and passion to help us take on some of the world’s toughest problems the best and the brightest from all backgrounds and walks-of-life. From business to biology; communications to computer engineering; analytics to application development and everything in between. Your Future Made with IBM! We are looking for a new colleague for our position Data Warehouse specialist  

What will you do here?

• Business Analysis for Datwarehouse solution especially in Banking or Telco industry.
• Experience with the IBM datawrehouse development tools and methods (e.g. Netezza).
• Experience with the IBM BI reporting tools and methods (e.g. Cognos).
• Familiar with the IBM industry data model
• Experience with Team Lead
• Experience with Database technology and tools.

What do we offer?

• Work in inspiring and cooperating team environment
• Work in an multi-cultural environment
• Possibility to meet with newest IT technologies
• Great opportunity of professional development

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

>>> Apply HERE

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Desk Side Support Representative

• City / Township / Village: HO CHI MINH CITY
• IBM Business Group: GTS
• Primary job category: Hardware Development & Support
• Secondary Job Category: Services Specialist
• Role ( Job Role ): Development Engineering Technician
• Employment Type: Full-Time
• Contract type: Regular
• Preferred Technical and Professional Experience: Refer to the JD
• Eligibility Requirements: N/A
• Required Education: High School Diploma/GED
• Preferred Education: None
• Travel Required: No Travel
• Is this role a commissionable/sales incentive based position? No

Job Description

IBM seeks to hire a Deskside Support Representative. The Deskside Support Representative will be primarily responsible for resolving customer hardware and software Personal Computer (PC) and MacBook problem tickets, printers and other end user equipment. Responsibilities will include perform varying degrees of problem determination and resolution of deskside hardware/software problems through the effective use of available technical resources, per contract service level agreements. Role may also include Installs, Moves, Adds, and Changes (IMAC) activities, as well as data backup and restore on certain customer accounts. A+ and Microsoft Certification preferred. Demonstrated written/verbal communication and the ability to follow written instructions for scripted projects are critical skills in this position. The candidate should possess demonstrated client focus and interface skills. This job involves completing all job related administrative tasks required.

Required Technical and Professional Expertise

• Good knowledge of Windows 7, Windows 10, Mac OS, but not limited to smart phone OS (iOS, Windows phone, Android)
• Strong customer communication and business skills
• Good level of English

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

>>> Apply HERE