Darkoushiza@Kỹ Năng
5 năm trước
Khoá Học Online Miễn Phí Về Kĩ Năng Chăm Sóc Khách Hàng 'Customer Service Training' Từ Alison
Customer Service
Training
Free course
Learn
the professional customer service skills you need to drive your career
development.
- Duration
1-2 Hours
Assessment
Yes
Certification
Yes
Publisher
Connexions
Description
Good customer service skills can brighten both your
customers’ day and yours! If you can learn customer service skills it not only
gives you a bit of confidence from the sense of a job well done, but can also
be the difference between career development and a career in slump. You would
be surprised how many people lack this vital ability. This free course aims to
ensure you are not one of them!
Tailored for learners at any stage of their career and
completed by over 40,000 people worldwide, this free course will introduce you
to the basic concepts of customer service and guide you through effective
service techniques and practices. We’ll also provide you with a roadmap for
improving how you handle enquires and complaints, read situations for the best
outcomes, and deliver customer satisfaction.
With a little bit of effort, including just the time it
takes to complete this course, you can become the customer service guru you don’t
know you can be. You’ve got the interest and motivation to get to this point. Now
keep up the momentum and take the next step. Enrol today, and become a
certified customer service graduate before you know it.
Outcome
Upon completion of this customer service course, you will
know the essential factors that are important inn customer service and develop
a customer-friendly approach that is right for your business. You will be aware
of the don’ts when dealing with customers, and the benefits of providing great
customer service.
Certification
All Alison courses are free to enrol, study and complete.
To successfully complete this Certificate course and become an Alison Graduate,
you need to achieve 80% or higher in each course assessment. Once you have
complete this Certificate course, ou have the option to acquire official
Certification, which is a great way to share your achievement with the world.
Your Alison Certification is:
Idea for sharing with potential employers - include it in
your CV, professional social media profiles and job applications.
An indication of your commitment to continuously learn,
upskill and achieve high results.
An incentive for you ti continue empowering yourself
through lifelong learning.
Alison offers 3 types of Certification for completed
Certificate courses:
Digital Certificate - a downloadable Certificate in PDF
format, immediately available to you when you complete your purchase.
Certificate - a physical version of your officially
branded and security-marked Certificate, posted to you with FREE shipping.
Framed Certificate - a physical version of your
officially branded and security-marked Certificate in a stylish frame,
posted to you with FREE shipping.
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