• Manage customer information and build relationships after they successfully onboard;
• Collaborate with Marketing department on regular and seasonal campaigns;
• Coordinate with Customer Service to handle complaints within a defined SOP;
• Coordinate with Accounting department to control customers payment process;
• Coordinate with other departments to make the business operations of the company go smoothly;
• Track and analyze customer data to classify potential customers; Handle office tasks, generate weekly reports;
• Maintain polite and professional communication with customers via phone and e-mail.

• University Degree or equivalent Advanced Diploma related major.
• At least 2 years related working experience.
• Excellent problem solving skills;
• Able to work under pressure/tight deadline;
• Able to work independently;
• Good research skills and detailed-oriented;
• Fluency in Vietnamese, proficiency in English a plus;
• Proficiency in MS Word, MS Excel;

• Leave policy: 15 AL days/year + 2 days of sick leave with pay + 1 day off on the birthday month;
• PVI Healthcare Insurance + annual health checkup;
• Monthly Wallet Topup on Lalamove App;
• Company provided laptop;
• Dynamic and professional working environment;
• Participation in internal activities (Happy Hour, health check-ups, team building, sports activities...)

• Develop new business leads
• Evaluate customer potential and set up corporate accounts
• Manage existing and new potential accounts
• Reactivate old users and manage retention program
• Assist customers in troubleshooting app/order problems
• Analyze and research customer profiles and order behavior
• Exceed individual and team targets & KPIs
• Work address: Tan Binh Ward, HCMC
• Working hours: Monday - Friday (9am - 6pm)

• College/ University diploma preferred, but open to undergraduates with positive attitudes and aspirations.
• Guaranteed to work full time for at least 6 months;
• Have a smartphone, personal laptop and transportation;
• Previous Telesales/ Business Development experience in FMCG, Logistics, Maritime, Electronics, and Tech Startups is preferred.
• Good MS Office skills, especially Excel is ideal;
• Extrovert, sociable, responsible, organized.

• Lead, forecast and manage driver recruitment in line with growth projection;
• Explore different recruitment channels to diversify acquisition sources in order to ensure KPIs
• Propose initiatives to improve acquisition channels and lead quality and be responsible for execution
• Collaborate with relevant stakeholders to identify process pain points and suggestion for improvement 
• To perform ad-hoc duties as assigned
• Place of work: Pho Quang, Tan Binh District, HCM
• Time of work: Monday – Friday (9:00 am - 6:00 pm) & Saturday (9:00 am – 1:00 pm)

• Degree in the relevant field;
• Fresher are welcome;
• Guaranteed to work full time for at least 6 months
• Have a personal laptop
• Previous experience in operations background/customer service is a plus/advantage;
• Vietnamese national with fluency in Vietnamese is required;
• Good MS Office skills, especially Excel is ideal;
• Extrovert, sociable, responsible, organized.

- Tiếp đón tài xế xe tải tại điểm hỗ trợ.

- Sticker của Lalamove được dán ở hai bên thùng xe đảm bảo thẩm mỹ và độ che phủ.

- Đảm bảo Sticker được dán theo đúng chuẩn cho mỗi loại xe tải.

* ĐỊA ĐIỂM LÀM VIỆC: Điểm hỗ trợ đối tác tài xế - Tân Phú: Số 212 đường kênh 19/5, Phường Tây Thạnh, Quận Tân Phú

- Ưu tiên Nam có thể làm toàn thời gian (từ thứ hai - thứ sáu; sáng thứ bảy)

- Không yêu cầu kinh nghiệm, bằng cấp

- Thời gian làm việc linh hoạt: 4-8 tiếng/ngày

- Chủ động phương tiện đi lại.

- Nhanh nhẹn, trung thực, có trách nhiệm.