Trust & Safety Introduction: our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About Content Moderation Team: our Content Moderators support our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. Our Content Moderators review videos on these topics in continuous succession during each shift.

What will I be doing?

- You will ensure legal compliance and safety of content uploaded to our platform

- You are responsible for the development, improvement, and maintenance of standards for the security of our online communities

- You will improve the content management strategy for short video platforms

- You are responsible for coordinating with supervising departments for timely management of content that violates our policies

1. Bachelor and above degree, active user of short video products

2. You are a fast learner and a good communicator and can speak, read and write fluently in English and Vietnamese

3. You possess cultural sensitivity and understanding relating to global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus

4. You pay attention to detail and have a passion for maintaining a high standard of work

5. You have the resilience and persistence to handle routine daily tasks efficiently and accurately

6. You have active usage and interest in short video platforms

7. Experience in a BPO / call center/customer service environment is a plus

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

- Be provided with personal laptop and other necessary work-related items during working at the company

- Participate in all types of insurances such as social insurance, unemployment insurance, etc.

- Open development opportunities in the technology sector

- Other attractive remuneration terms will be discussed directly when participating in an interview with the Human Resources Department