About the Role

We’re an Australian-led startup in the cosmetic tourism industry, currently establishing operations in Vietnam. We're looking for a reliable, resourceful Operations Support Assistant based in Ho Chi Minh City to help support the setup and coordination of our local activities.

You’ll be working closely with the founder (in-person while she’s in HCMC, and remotely when she’s in Australia), helping with vendor research, shortlisting, coordination, and general business support. This is a hands-on role with long-term potential.

Key Responsibilities

• Assist in research and shortlist local service providers and suppliers (e.g. accommodation, transport, recovery-related services)
• Support with product and material sourcing for projects related to client experience and branding
• Coordinate visits and meetings with potential partners and vendors
• Accompany the founder to site visits or handle appointments independently when required
• Support with general admin, local errands, and business set-up tasks
• Provide regular updates, recommendations, and on-the-ground feedback
• Represent the business professionally when dealing with external contacts

Who We’re Looking For

• Based in Ho Chi Minh City and available for in-person work
• Fluent in Vietnamese and English (spoken and written)
• Organised, proactive, and self-sufficient — can follow direction but also work independently
• Comfortable visiting vendors, venues, or service providers on your own
• Professional, friendly, and great with people
• Flexible and open to varied tasks as the business evolves
• Prior experience in hospitality, sourcing, events, or admin support is a bonus

Position: Operations Support Assistant
Company: COSMEDCONNECT
Location: Ho Chi Minh City, Vietnam
Employment Type: Part-Time (up to 20 hours per week)

• The successful candidate will receive a fixed monthly salary of VND 5,000,000, paid on the last working day of each month.

• This rate is based on an average of up to 20 hours of work per week (approx. 80 hours per month).

• The role offers flexible working hours, with a mix of in-person and remote work depending on the founder’s location.

• Hours and schedule may be adjusted week to week depending on business needs and mutual availability.

• Payments will be made via bank transfer to a Vietnamese bank account in the assistant’s name.

• If other arrangements are required, these can be discussed.

• As the business grows, the role may expand to include increased hours, additional responsibilities, or transition to a permanent position with adjusted pay and benefits.

• Performance reviews will be conducted every 3 months to evaluate potential increases in scope and compensation.

• Any pre-approved out-of-pocket business expenses (e.g. local travel to meetings, minor purchases) will be reimbursed on presentation of a valid receipt.

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