1. Develop detailed project plans, including timelines, milestones and resource allocation based on defined scope, objectives and deliverables.
2. Assign tasks to team members based on availability and project's requirements; ensure that all team members understand their tasks and client expectations.
3. Monitor project progress and ensure deadlines are met.
4. Monitor and manage risks throughout the project lifecycle (schedule slippage, scope creep, resource constraint, quality issue, etc.) and proactively addressing issues before they escalate.
5. Regularly review and assess project deliverables against the established standards, providing feedback and making necessary adjustments to maintain high-quality outputs.
6. Facilitate effective written & verbal communication among project clients/developers through meetings, emails, Slack, Whatsapps, or other communication channels.
7. Maintain all project-related documents (project plans, schedules, requirements, design documents, meeting notes, etc.) via Google Suite.
8. Daily report to higher managers on project progress, risks, and issues.
9. Maintain professional and positive working atmosphere within the project team

Must have

1. University graduate majoring in Economics, Foreign Languages, IT or related majors.
2. Strong verbal and written communication skills in English (equivalent to IELTS 7.0 or TOEIC 900).
3. Have 1 year of experience related to management and customer support (knowledge/experience in the IT industry is an advantage).
4. Ability to convey information clearly and formally to stakeholders at all levels.
5. Ability to meet deadlines and manage multiple tasks simultaneously.
6. Understand and meet the needs and expectations of clients or stakeholders.
7. Detail-oriented, responsible, proactive.

Nice to have

1. Having knowledge of project management is an advantage.
2. Familiarity with project management software (e.g., MS Project, Asana, Trello).

1. Semi-annual performance reviews with salary adjustments.
2. 12+ days of annual leave.
3. Lunch and parking allowances.
4. Provision of Macbook and PC for work.
5. Access to PS4 games during leisure time.
6. Monthly team-building activities.
7. Monthly birthday gifts for staff.
8. Company-sponsored social events and gatherings.
9. Regular training and knowledge-sharing sessions.
10. Company-wide annual trip.
11. Private health check-ups.
12. Opportunity for advancement to a team leadership role based on demonstrated leadership skills.