Location: Ho Chi Minh City
- Respond consumer enquires via phone, email and Facebook, LiveChat;
- Solve consumer complaint;
- Make report (PowerPoint & Excel);
- Capture data consumers’ enquiries on Facebook/ digital platform to system as process;
- Other tasks assigned.
- Friendly, hardworking, patient and self-controlled;
- Microsoft Office skills (Word, Excel, PowerPoint);
- Fast typing skill, analytical skill;
- Ready to work outside working hours if necessary;
- Sweet voice;
- Have experience in consulting via telephone;
- English level: good writing and reading, basic communication;
- Have experience in respond enquiries on social platform (Facebook, LiveChat);
- Good writing skill in Vietnamese, good writing skill in English will be an extra point;
- Willing to work at high traffic time on Facebook/ website, especially night shift (19:00 - 22:00) and weekend.
How to Apply:
Please send your application in English to [email protected] with email subject [Nestlé - 2019] Call Center Assistant - Full Name.
(*) Note: Please indicate YBOX.VN as the source of recruitment news in your cover letter. Only short-listed candidates will be contacted.
Hợp Tác Cùng YBOX.VN Trong Tuyển Dụng, Truyền Thông Miễn Phí - Trả Phí Theo Yêu Cầu tại: http://bit.ly/YBOX-Partnership
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