Someone@Tuyển dụng
6 năm trước
[HCM] Ngân Hàng Citibank Việt Nam Tuyển Dụng Business Trainer 2018
Citi set its first
footprint into Vietnam before 1975 and then started up a representative office
in Hanoi in 1993. A year later, Citi became the first U.S financial institution
licensed for branch opening and full branch establishment in Hanoi. In 1998, Citi
opened the second branch in Ho Chi Minh City. Currently, the bank offers a wide
array of banking and financial services including corporate and investment
banking, treasury and trade solution services, commercial banking, consumer
banking, securities and transaction services.
Primary Location: Ho Chi Minh City
Job Function: Training, Development & Learning
Description:
- Learning
Responsibility for the Vietnam GCB Business:
- Responsible for end to
end training delivery for Vietnam consumer business across functional,
leadership and professional development curriculum;
- Responsible for the
effective implementation of the core training curriculum in country for all GCB
roles, to the highest standard;
- Provide ongoing
feedback to the Regional Learning team in terms of core curriculum content and
its suitability to the local business/ context;
- Provide ongoing input
to a) course improvements; b) new course needs; c) new course content
development;
- In partnership with
local business seniors, evaluate the effectiveness of the desired learning
outcomes and provide feedback to the Regional Learning team;
- Where the core
training curriculum does not meet all local needs (e.g. due to local
regulatory/ legal requirements, or country specific products), developing the
appropriate country specific training solutions to augment the core curriculum;
- Consult business on
specific business focus areas and challenges and lead development &
deployment of L&D solutions to address these;
- Operations Management:
- Ensure the timely pre
and post evaluation of the Learners experiences. Responsible for the management
and reporting of local analytics;
- Analyze and evaluate
the performance of learners and the impact of this on the curriculum;
- Relationship
Management:
- Work in close
partnership with local Country Business Manager (Consumer) and GCB Business
seniors in terms of Learner outcomes, and curriculum content;
- Ensure a very close
connection and partnership is maintained with the local Country Learning
function;
- Be an active member of
the local Learning Network;
- Work in close
partnership with the regional Learning team;
- Provide proactive
input to the curriculum content;
- Ensure all feedback
and suggestions from our key clients are fed-back to the Regional Learning
team;
- Network with other
Country Business Trainers for success sharing.
Qualifications:
- University Degree;
- Thorough understanding
of the Retail Banking business and other primary GCB product areas relevant to
country;
- Proven experience as a
trainer and competence with adult learning principles;
- Experienced in the
evaluation of L&D initiatives;
- Outstanding Relationship
skills–so as to enable the development of productive and trusted relationships
with GCB business leaders, in addition to colleagues within HR and Learning
regionally and within country;
- Collaborative team
player;
- Ability to positively
influence others;
- Strong communication
and questioning skills;
- Accountability and
execution–consistently operating at high standards of quality and accuracy
within required time frames;
- Ability to lead
change;
- Able to follow
instructions, whilst also comfortable working with ambiguity;
- Self-starter –
positive, energetic and able to prioritize and act upon the important issues
whilst keeping communication channels open to relevant stakeholders;
- Highly organized and
able to deliver against firm timelines;
- Team leader, able to
motivate and engage team;
- Coach and develop
others–effective leadership of team, whilst ensuring each team member is
continually building upon their skills and capabilities.
For any further
detailed information and questions, please visit Citigroup's official careers
website: careers.citigroup.com.
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(*) Note: Please indicate YBOX.VN as the
source of recruitment news in your cover letter. Only shortlisted candidates
will be contacted.
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