Hà Vy (E)@Tuyển dụng
2 năm trước
[HCM] Ngân Hàng Kasikornbank (KBank) Tuyển Dụng Credit Card Operation - Senior Officer Full-Time 2023







Our financial network provides service solutions in response to all financial requirements of customers, with respect to banking, fund management, economic and financial analyses, securities brokerage and financial advisory, auto financing and leasing services, as well as financial technology and infrastructure
KASIKORNBANK PUBLIC COMPANY LIMITED
KASIKORN ASSET MANAGEMENT COMPANY LIMITED
KASIKORN RESEARCH CENTER COMPANY LIMITED
KASIKORN SECURITIES PUBLIC COMPANY LIMITED
KASIKORN LEASING COMPANY LIMITED
KASIKORN FACTORY AND EQUIPMENT COMPANY LIMITED
KASIKORN TECHNOLOGY GROUP SECRETARIAT COMPANY LIMITED
KASIKORN LABS COMPANY LIMITED
KASIKORN SOFT COMPANY LIMITED
KASIKORN PRO COMPANY LIMITED
KASIKORN SERVE COMPANY LIMITED





JOB DESCRIPTION
- Process works relating to issue card such as onboarding, card embossing, re-issue card, renewal card, block/unblock card, terminate card, change account linked to card…
- Manage delivery card to customer and work with vendor about delivery card to customers.
- Process accounting such as collecting card fee, reconcile transactions on cards with card scheme data and make settlement payment with card scheme, reconcile balance/data between card system and Core banking system, ….
- Manage blank card and propose new blank card order with vendor.
- Process for internal and external reports including SBV report, card scheme report, daily operation report, …
- Process dispute transaction when receiving complaints from customers.
- Manage and make payment of invoice to vendor.
- Process report (daily operation report, card scheme report, SBV report….)
- Monitoring vendor SLA for all requested services relating to issue card (embossing card, send card to customer).
- Coordinating with product management team in Thailand to support process enhancement along with product development to meet customer’s needs.
- Maintaining complaints from cardholder by supporting their requests with direct communication via multiple channels such as telephone or e-mail
- Update working process, any criteria and to comply with rule and regulation of card schemes.
- Other duties as assigned by manager.
JOB REQUIREMENTS
- Bachelor’s degree in Finance, Accounting or related fields
- Have experience in Credit Card Operation and strong experience/knowledge of accounting.
- Fluent in English
- Proficient in MS Office, in particular Excel
- Have problem solving skill and ability to manage multiple tasks.
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