MAIN PURPOSE OF ROLE

Responsible for providing administrative and secretarial services to the organisation.

Ability to execute highly complex or specialised work.

Knowledge acquired from several years of experience or specialist training in particular area.

Works independently, applies standards yet adapts precedent and may make departures from established processes to resolve problems.

Main Responsibilities

• Senior support role tasked with adminstration of general business office activities.
• Such activities are clerical in nature and may include mail, word processing, filing, order processing, telephone answering, stationery supplies, producing documents, collecting, recording, sorting and filing information, handling mail, preparing routine reports, making travel arrangements, arranging appointments, responding to enquiries, and operating office equipment.
• Individual contributor with comprehensive knowledge in the specific area.
• Work within well-established guidelines.
• Role holder is capable of analyzing complex information requests and determining complex trends.
• Typically requires a high school education or equivalent and more than four years of experience.
• Frequently reports to a department manager.

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