Customer service:

1. Provide excellent customer service.

2. Greet and help our customers throughout their journey with us.

3. Make sure customers have the best possible experience with us.

4. Maintain the image of our brand. Professional, but relaxed.

Cashier:

1. Take orders and put them in our POS system.
2. Process the bill settlement and payment.

Quality control:

1. Maintain high standards of quality control, hygiene, health and safety.

Compliance Duties:

1. Following all relevant health department rules and regulations.
2. Observing the principles of safe food handling and service.
3. Attending scheduled team or shift meetings.

1. Team spirit
2. Previous experience as a waitstaff or a sale person.
3. Ability to work with a flexible schedule and night shifts.
4. Passion for customer service.
5. Fluent in Vietnamese. Good English is appreciated.

1. Hourly salary
2. Yearly bonus
3. Discount at our stores.
4. Monthly vouchers to enjoy drinks/pastries in our stores.
5. Yearly health check (after 12 months worked with us)
6. Training & Development
7. Engagement activities

1. Understand the payment process and working with the cash register.
2. Perform cashier work: check bill, print bill, pay for guests according to the payment process of the restaurant and hotel.
3. Make sure the payment process for customers is accurate and fast.
4. Make sure the cash collected matches the sales figures on the daily machine.
5. Make a daily monitoring book for the cashier department.
6. Prepare daily revenue reports as required by the Accounting department.
7. Ensure the cleanliness of the cashier counter area, keep cashier machines in good working order.
8. Perform other duties as requested by the Manager.
9. Welcoming and receiving guests
10. Receive requests for table reservations and manage the number of guests served
11. Greet customers at the door or at the counter, arrange tables for service
12. General control and coordination of the reception hall area

1. Agile, honest, careful
2. Love the service industry
3. Good communication, team spirit
4. Flexible working hours, can work at night
5. English communication
6. Prefer 6 months or more experience

Compensation:

1. Salary + service charge
2. Monthly, Quarterly and Yearly Bonus
3. Free parking + uniform
4. English communication environment
5. Offers in store
6. Participate in training courses
7. Monthly, quarterly and yearly employee engagement activities
8. Opportunity for career development, long-term commitment
9. Periodic health check after 1 year of working