The Livestream Operation Specialist is responsible for managing and optimizing all aspects of live broadcast sessions. Key responsibilities include:

• Planning and Coordination: Create and manage livestream schedules, align with content creators and marketing teams for seamless production, and ensure content aligns with brand messaging.

• Technical Setup and Troubleshooting: Set up equipment (cameras, microphones, streaming software), perform technical checks, and handle real-time troubleshooting during live events to ensure smooth operations.

• Content Management and Engagement: Oversee the execution of live content, engage with the audience in real-time through chats and comments, and support hosts or presenters during broadcasts.
  Performance Tracking and Improvement: Monitor and optimie livestream performance metrics (views, engagement, conversion rates), analyze data, and provide actionable insights to enhance future sessions.

• Train and incubate hosts: Provide insights to help hosts improve the livestream performance.

• We are willing to pay high compared to market to attract talents.

• 13th month salary and performance bonus based on business situation.

• 100% salary on probation.

• Training or sharing from experts.

• High quality products and good deal.

In this role, you will participate in livestream sessions to introduce products, interact with the audience, and respond to inquiries. Key responsibilities include:

• Livestream Execution: Actively participate in livestream sessions by introducing products, engaging with the audience, and promptly addressing inquiries.

• Coordination with Product and Marketing Departments: Update product information, promotions, and special deals to ensure that livestream content aligns with the brand’s strategy.

• Customer Interaction: Provide timely responses to customer inquiries during livestreams and build strong relationships with viewers.

• Content Management: Collaborate in creating engaging and creative livestream scripts to attract viewers and retain customer interest.

• Relevant Experience: Experience in livestreaming or related work in the cosmetics industry is preferred.

• Communication Skills: Strong communication skills with the ability to interact effectively with the audience and handle situations quickly.

• Technical Proficiency: Proficiency in livestream tools and familiarity with social media platforms such as Facebook, TikTok, and Shopee Live.

• Language Skills: English proficiency is an advantage.

• Teamwork Ability: Ability to work collaboratively in a team environment and manage work under pressure.

• Competitive Salary: Competitive salary with performance-based bonuses.

• Professional Growth: Opportunities for professional growth and career development in a dynamic, multinational environment.

• Collaborative Culture: A supportive and collaborative work culture.

• Travel Opportunities: Opportunities for travel related to business meetings and project coordination.

You will work closely with the product, marketing teams, and livestream hosts to ensure smooth broadcasts, adequately preparing all necessary products, tools, and content for each session. Key Responsibilities:

• Product and Tool Preparation: Ensure all Dr.Leo skincare and makeup products are fully prepared before each livestream, including organizing them neatly and making them easily accessible throughout the broadcast.

• Host Support: Assist the host during the livestream by providing products, adjusting lighting and camera angles, and managing unexpected requests from the audience or the host.

• Livestream Logistics Management: Coordinate with technical departments to ensure livestream equipment (cameras, audio, internet connection) operates smoothly, ensuring uninterrupted broadcasts.

• Monitoring and Recording: Document and track featured products, promotions, and audience questions throughout the livestream for accurate responses and host support.

• Audience Interaction: Respond to audience questions in the comments and provide additional product information when necessary.

• Script Preparation: Collaborate with the marketing team to prepare scripts and key content for livestreams, including product highlights and promotional details.

• Pre-Check and Preparation: Conduct pre-livestream checks to ensure everything is perfectly set up, from products and lighting to equipment.

• Post-Livestream Support: Assist in packing up products and tools while helping analyze the livestream's results, such as sales and audience engagement.

• Relevant Experience: Experience supporting or working as an assistant in retail, livestreaming, or event management is a significant advantage.

• Organizational Skills: Ability to manage time effectively and prepare thoroughly for broadcasts is essential.

• Cosmetics Knowledge: Familiarity with Kans skincare and makeup products is a plus.

• Communication Skills: Strong communication abilities to collaborate with various departments and the livestream host.

• Multitasking Skills: Capability to handle multiple tasks simultaneously and work under high pressure in a fast-paced livestream environment.

• Technology Use: Basic experience with livestream equipment, broadcasting software, and social media platforms (TikTok, Tmall, Facebook, etc.).

• Attention to Detail: Ensure everything from products to equipment is carefully prepared and managed before and during the livestream.

• Competitive Salary: Opportunity for performance-based bonuses tied to the success of livestream events.

• Access to New Products: Chance to engage with and work on the latest Dr.Leo products before they launch.

• Career Development: Opportunities for growth within the fields of livestreaming, e-commerce, and cosmetics, with potential promotions to higher positions in the company.

• Creative Work Environment: Work in a dynamic, creative setting alongside top professionals in the beauty industry.