• Taking classes as requested
• Having substitution as requested

2. Classroom Management

• Support teachers in class/during the course
• Assist students in class/during the course
• Control and take care of students in class
• Assign and mark homework

3. Course Administration

• Prepare and distribute course books, materials and merchandise
• Update students with course progress information
• Check students’ attendance daily
• Prepare students for exams, Cambridge
• Deliver letters
• Report any incidents or problems to TAO

4. Learning and Development

• Attend Workshop and Training as requested

5. Customer Care

• Report students’ progress - results (monthly)Call parent for absent students
• Support in delivering and collecting CSS from parents (K&J)Support in handling requests and complaints
• Tutoring weak students
• Support Events (end of course, enrichment, ESOL …)
• Calling Letter New Course
• Support in re-enrolment tasks when requested

6. Others

• Support centre when requested

- University Degree (current university students from the 2nd year or above are also acceptable)
- Teaching
- Handling requests and complaints
- Communication
- Excellent English skills
- Microsoft Office
- Working by shifts