- High Customer Service mind & pro-active sales/cross sales & follow-up to convert from potential lead source to meet the pipeline & final sales target.

- Counselling of prospective students and their families regarding study opportunities.

- Provision of information on institutions to students either face to face or over the telephone.

- Following up students’ applications and keeping students posted/ informed on offers/ rejections by the institutions.

- Counselling and assistance of prospective students in entry visa application.

- Accurately & timely updating of student applications on IDP Global database & team reporting scheme

- Provide good after sales service to have high parent/ student referral source

- Organization and implementation of promotional activities at local institutions and IDP offices.

- Have 2 years of experience in education, consulting, customer service (English course, oversea study, hospitality, banking,...)

- Prefer and have advantage if you have knowledge about oversea study consulting in Australia, US, UK, Canada or New Zealand.

- Excellent communication, explanation and customer orientation.

- Demonstrate strong sales, have ability to maintain and widen customers’ relationship.

- Ability to work under high pressure and target.

- Professional & efficient business communication (both English & Vietnamese) (equivalent IELTS 6.0)

- Candidate must possess at least a Bachelor's Degree.

- 13th month salary.

- Bonus in the end of year.

- High incentive.

- English Training scholarship for staff and family in ACET.

- 15 working-days of recreation leave and 10 working-days of sick leave per year

- Annual medical examination.

- Staff development & training abroad.

- Other benefits according to IDP’s policy

• Handling visitor visa applications for 2 destinations Australia & US
• Provide counselling to customers
• Prepare & complete visa applications
• Interacting with Immi Departments to follow-up visa result
• Handle customers’ visa issues
• Counsel & support customers to buy OVHC
• Other tasks as assigned by the team leader/line manager

• At least 1 year of working experience in the same sector is required for this position. (visa processing, visa traveling…)
• Have knowledge about visa process in Australia/US
• Excellent communication, explanation and customer orientation.
• Excellent English. (equivalent IELTS 6.0 or Above)
• Ability to work under high pressure and target.
• Candidate must possess at least a Bachelor's Degree.

- 13th month salary.

- Bonus in the end of year.

- High incentive.

- English Training scholarship for staff and family in ACET.

- 15 working-days of recreation leave and 10 working-days of sick leave per year

- Annual medical examination.

- Staff development & training abroad.

- Other benefits according to IDP’s policy