Crossian@Tuyển dụng
2 năm trước
[HN] Crossian Technology Tuyển Dụng Thực Tập Sinh & Nhân Viên Full-time: Fresher Performance Marketing, Fulfillment Specialist, Senior Google Performance Marketing, Technical Designer, Talent QC Engineer, .NET Backend Engineering & Facebook Resource Management Team Lead 2023
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COMPANY INTRODUCTION
Địa điểm: Hà Nội - 
Loại hình công ty: Công ty Việt Nam - 
Lĩnh vực kinh doanh: IT (Lập trình, Công nghệ thông tin, Internet, …) - 
Quy mô công ty: Vừa (50 - 249 người có BHXH) - 
Website: Không có - 
Fanpage: Không cóWhy choose Crossian?
- Attractive income (competitive salary, monthly unlimited incentives, annual performance bonus).
- Clear career roadmap, chance to be promoted and rotate.
- High-end working environment (central location, modern equipment, lunch/ drink/ snack).
- Premium healthcare insurance.
- Fair, transperant and open working environment/ culture
Địa điểm: Hà Nội - 
Tính chất công việc: Toàn thời gian - 
Chuyên môn: Marketing, Truyền Thông, PR - 
Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - 
Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng; Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng; Từ 20 Triệu VNĐ trở lên / Tháng
JOB DESCRIPTIONCrossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 400% in just under 3 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.
The first large-scale recruitment program exclusively for GenZ in the field of Performance Marketing at Crossian, which will cultivate a solid foundation of expertise, skills and career orientation for those interested in the field.
GenZ will experience, study and work in the environment of a Global company. The Special program will help you become an International Marketer Specialist from 6 months- 1 year.
- Head of Marketing
- Marketing Manager
- Performance Marketing Leader
- Top 1 Performance Marketer in Crossian.
Programme roadmap:
- Step 1: Crossian Aptitude Test
- Step 2: Interview.
- Step 3: Technique Skill Training.
- Step 4: Soft skill Training
- Step 5: Actual Work
- Step 6: Become a International Marketing Specialist
REQUIREMENTSWorking Hours (Vietnam Time Zone):
- Facebook Campaign Operation & Management: 20:00 to 7:00 the following day, daily
Education:
- Top Universities, majoring in Marketing, Finance, Economics or Information Technology is an advantage.
Skill:
- Strong analytical skills and be data-drive
- Problem Solving
- Critical Thinking
- Communication
- Self-study skills
Exprerience
- The program does not require candidates to have experience, as long as you have the qualifications, you can fully participate in our training program.
- Having at least 3 months experience in Facebook Channel is an advantage
- Have experience in E-commerce, POD (Print on Demand), DS (Drop Shipping) is an advantage
BENEFITSAt Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- Well-trained by Facebook advertising experts
- Flexible, non-binding working time and space according to office hours
- Open and clear career development and promotion opportunities.
- Attractive salary, bonus, fair and transparent scheme, income up to $ 5000 / month (basic salary up to $500 depending on capacity).
- Full salary during probation
- 20 days work-from-home & 12 days of paid annual leave
- Global health insurance package for yourself and direct family members
- Guaranteed 13th month salary
- Quarterly bonus & Year-end bonus as part of our profit sharing program
- A Pantry & a Crossian Cafe stocked with goodies, ready to serve
- Lots of other company benefits including 5* annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events
- General company T&D Program + dedicated T&D budget for managers
- Other benefits in accordance to Company's Policy and Vietnam Labor Laws
HOW TO APPLY- Submit your application via the APPLY NOW button below.
- Deadline: 23:59 8/29/2023
- Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Lập trình - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng JOB DESCRIPTIONAbout the role:
Crossian is a high-growth technology-driven eCommerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just under 3 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
As part of Technology Innovations CoE - supervised by the Engineering Manager & advised by the firm's CTO, you'll check in with the team daily on the project, collecting information from other products to remain in sync with the entire eco-system in an Agile mindset & strong Tech-based Start-up environment.
We are creating a comprehensive Cross-border eCommerce Platform that features solutions for Storefront, Payment Gateway, Inventory, Catalogs, Logistics, Marketing Insights, CRM... Here are some examples:
- Develop a Storefront solution
- Centralize payment gateways for managing transactions and after payment business (such as: refund, chargebacks, claims, inquiry,..)
- Integrate various 3rd services to operate a complete supply-chain system including inventory, catalogs, logistics tracking, and more...
- Convert raw data from marketing campaigns, transactions, user behavior, etc. into insights beneficial and significant for business operations.
- Plus, numerous other opportunities await your input.
In addition to development tasks, collaboration with other CoEs is crucial to comprehend issues in their specific sectors. Thus, from a technical standpoint, you will propose solutions to help them improve consistently everyday.
What you will do:
- Contribute to backend development projects using C#, .NET Core
- Collaborate with cross-functional teams to define, design, and implement new features and enhancements
- Develop clean, scalable code using .NET Core in Micro-service Architecture & Cloud-native
- Improve existing system: revising, updating, refactoring and debugging code
- Develop documentation throughout the software development life cycle (SDLC)
REQUIREMENTS- Graduated or about to graduate with a bachelor's degree in computer programming, computer science or a related field and have a good graduation score or higher
- Familiarity with backend C# language, .NET Core
- Knowledge of databases (SQL or NoSQL) and data structures
- Basic understanding of RESTful API design and development
- Problem-solving mindset and good debugging skill
- Strong understanding of algorithms and data structures
Preferred (but not required):
- Familiarity with version control systems like Git
- Understanding of cloud services (e.g., AWS, Google Cloud, Azure)
- Experience with Docker and Kubernetes
- Message Queues with KAFKA & Message Queue
- Excellent verbal and written communication skills
- English proficiency
BENEFITSAt Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- Internship allowance up to 11M with an opportunity to be promoted at the end of the internship
- Various on-the-job training to develop your technical and working-life skills
- Personal mentorship by experienced software engineers
- A Pantry & a Crossian Cafe stocked with goodies, ready to serve
- Lots of other company benefits including 5-star annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events
- General company T&D Program
HOW TO APPLY- Submit your application via the APPLY NOW button below.
- Deadline: 23:59 8/29/2023
- Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Marketing, Truyền Thông, PR - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 20 Triệu VNĐ trở lên / Tháng JOB DESCRIPTIONCrossian is a high-growth technology-driven ecommerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just under 3 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
We are seeking a talented and experienced Facebook Resource Management Team Lead to join our team in Hanoi. In this role, you will be responsible for expanding, managing and optimizing Facebook resources. Additionally, you will work closely with cross-functional teams to ensure the marketing team has sufficient resources to operate effectively.
- Identify and cultivate partnerships with new Facebook Agency Partners
- Build and maintain strong relationships with existing partners
- Lead negotiations and contract discussions with potential Facebook Agency partners, ensuring favorable terms and conditions.
- Manage and grow the number of Facebook Ad Accounts to support the marketing team's objectives.
- Work closely with cross-functional teams, including marketing & operations to assess Facebook resource needs and ensure adequate availability.
- Collaborate with partners and finance team to make sure the Facebook Marketing team has enough marketing budget to operate Facebook campaigns
- Establish clear and efficient working procedures for the internal team
REQUIREMENTS- Bachelor's degree in marketing, business administration, legal or a related field.
- Fluent in English, IELTS 7.0 or above is required for the job
- Having at least 3-6 months of experience in Facebook Marketing
- Strong organizational and multitasking skills, with the ability to manage multiple priorities and deadlines.
- High level of planning to align the team's objectives and resources used with the Facebook Marketing team’s objectives.
- Attention to detail and ability to analyze and solve complex problems.
- Proficient in using office software and applications, especially Excel.
BENEFITSAt Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- Attractive salary, bonus, fair and transparent scheme, income up to $2000/month (basic salary up to $ 1000 depending on capacity).
- Full salary during probation
- 20 days work-from-home & 12 days of paid annual leave
- Global health insurance package for yourself and direct family members
- Guaranteed 13th month salary
- Quarterly bonus & Year-end bonus as part of our profit sharing program
- A Pantry & a Crossian Cafe stocked with goodies, ready to serve
- Lots of other company benefits including 5* annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events
- General company T&D Program + dedicated T&D budget for managers
- Other benefits in accordance to Company's Policy and Vietnam Labor Laws
HOW TO APPLY- Submit your application via the APPLY NOW button below.
- Deadline: 23:59 8/29/2023
- Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Marketing, Truyền Thông, PR - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 20 Triệu VNĐ trở lên / Tháng JOB DESCRIPTIONABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 400% in just under 3 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
As our Senior Google Performance Marketing Specialist, you'll be in charge of developing and executing performance-driven advertising campaigns on Google Ads platform. Your expertise will be significant in optimizing campaigns, maximizing ROAS, and driving customer acquisition. We're seeking someone with a strong background in Google Ads performance marketing and a proven track record of achieving strong growth and driving results.
ABOUT THE ROLE
- Plan, setup, and optimize effective Google advertising campaigns, including: Search, Shopping, Performance Max.
- Dive deep into campaign data to identify key performance indicators (KPIs), track campaign success, and make data-driven decisions for optimization.
- Collaborate closely with our creative team to optimize ad creatives.
- Test and iterate ad creatives, audience segments, and campaign strategies to continuously improve performance and maximize ROAS
- Provide regular reports to stakeholders, sharing insights, highlighting successes, addressing challenges.
REQUIREMENTS- 2-3 years experience in Google Advertising, specifically with these campaign types: Search, Shopping, Performance Max.
- In-depth knowledge of Google Ads Manager, including campaign setup, audience targeting, bidding strategies, and optimization techniques. Familiarity with performance marketing metrics.
- Strong analytical skills and ability to extract valuable insights from data to optimize campaigns.
- A bachelor's degree in Finance, Marketing, Business, or a related field. Extra points if you graduated from top universities (local or global) and had a GPA that sparkled. Proficiency in English, IELTS 6.0+.
- Experience in the e-commerce industry or with DTC brands is a plus.
BENEFITSAt Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- Attractive salary, bonus, fair and transparent scheme, income up to $5000/month (basic salary up to $ 1000 depending on capacity).
- Flexible, non-binding working time and space according to office hours
- Full salary during probation
- 20 days work-from-home & 12 days of paid annual leave
- Global health insurance package for yourself
- Guaranteed 13th month salary
- Quarterly bonus & Year-end bonus as part of our profit sharing program
- A Pantry & a Crossian Cafe stocked with goodies, ready to serve
- Lots of other company benefits including 5-star annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events
- General company T&D Program
- Other benefits in accordance to Company's Policy and Vietnam Labor Laws
HOW TO APPLY- Submit your application via the APPLY NOW button below.
- Deadline: 23:59 8/29/2023
- Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Thiết Kế (Đồ Hoạ, Web), Chỉnh Sửa Video (Video Editor) - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 20 Triệu VNĐ trở lên / Tháng JOB DESCRIPTIONCrossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 400% in just under 3 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
We are now seeking a Technical designer to uphold our standards for excellence and drive customer satisfaction through your technical expertise, attention to detail, and leadership abilities. You will report directly to the Manager of Supply Chain Management and work closely with our fulfillment team and partnership factories.
To succeed in this role, you have at least 2 years’ experience as a lingerie or intimate apparel technical designer or quality assurance specialist. You are a self-starter able to implement best practices for evaluating, correcting and improving bra patterns, construction, and sizing based on a demonstrated expertise with intimate apparel fit, fabrics, and trend knowledge. Strong communication, interpersonal, and leadership skills will allow you to connect with and provide training across teams as our bra technical expert.
The Technical is responsible for ensuring high standards of quality, fit and technical accuracy for all bra styles. Primary duties include:
- Visually inspect products across multiple categories such as intimate apparel, activewear, shapewear, etc. Check for defects in materials, construction, labeling, packaging, etc. Reject or approve products against quality specifications.
- Grade finished bras by cup and band size based on technical measurements and fit. Provide recommendations to the factory on size grading adjustments needed.
- Responsible for all aspects of the fit process; Evaluate fit and construction during each stage of the development cycle from concept to production.
- Analyze size and fit data to create detailed size charts for intimate apparel and other categories. Update size charts regularly to promote accurate sizing information to customers.
- Review key metrics on fit, quality and customer satisfaction to highlight opportunities for improvement and optimize bra designs.
- Stay up-to-date with the latest bra sizing standards, materials, construction techniques and tools for improving bra fit, quality metrics and technical design. Remain actively aware of trends in fabrics, features and shapes to guide recommendations and updates.
- Additional duties supporting the design, evaluation and quality assurance of company bras. May undertake special projects focused on new bra design, revising technical specifications or fit assessments.
REQUIREMENTS- Proven experience as a technical designer for intimate.
- Proficiency creating size charts, technical drawings/packs, and evaluating fit.
- Knowledge of bra and panties fit process
- Experience with live and form fit sessions
- Be familiar with US standards for apparel products is a plus
- Strong knowledge of bra manufacturing processes and how to determine and correct issues affecting bra quality or fit.
- Superior communication and problem-solving skills. Provides clear guidance and training internally on bra technical design, fit and quality.
- Can communicate in English. Chinese is a plus
BENEFITSAt Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- Competitive salary ($1000-$1500)
- Full salary during probation
- 20 days work-from-home & 12 days of paid annual leave
- Global health insurance package for yourself and direct family members
- Guaranteed 13th month salary
- Quarterly bonus & Year-end bonus as part of our profit sharing program
- A Pantry & a Crossian Cafe stocked with goodies, ready to serve
- Lots of other company benefits including 5-star annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events
- General company T&D Program + dedicated T&D budget for managers
- Other benefits in accordance to Company's Policy and Vietnam Labor Laws
HOW TO APPLY- Submit your application via the APPLY NOW button below.
- Deadline: 23:59 8/29/2023
- Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Hành chính, Nhân sự; Khác - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng; Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng JOB DESCRIPTIONAbout the role:
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just under 3 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
We are now seeking a fulfillment specialist to monitor purchase orders from customers, ensure orders are fulfilled accurately and efficiently through effective management of the order fulfillment process, from order receipt through delivery to the customer. Troubleshoot and resolve order issues in a timely manner. You will work closely with suppliers/manufacturers to monitor stock levels, coordinate replenishment planning and minimize out-of stock.
The Fulfillment Specialist is responsible for ensuring order fulfillment in an accurate and timely manner. Primary duties include:
What you will do:
- Monitor order fulfillment processes, identify breakdowns or delays, and implement corrective actions to resolve issues
- Actively communicate with suppliers to monitor inventory levels with suppliers/manufacturers and coordinate replenishment schedules to avoid item stockouts that could delay orders
- Coordinate with customer support team to provide further information regarding shipping status, product availability, product quality and help them to solve customer’s requests in a timely manner
- Daily monitor and analyze fulfillment metrics such as processing time, lead time, shipping time, defects and return rate and provide recommendations for performance improvements to suppliers
REQUIREMENTS- Bachelor’s degree in Economics or Supply Chain Management
- At least 1 year experience in fulfilling orders in an e-commerce environment
- Strong problem-solving skills, data-driven mindset, attention to detail, and the ability to work independently and as part of a team
- Effective written and verbal communication skills in English. Chinese is a plus
- Strong proficiency in Microsoft Excel, order management systems, ERP
- Excellent communication and collaboration skills
BENEFITSAt Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- Competitive salary ($500-$700)
- Full salary during probation
- 20 days work-from-home & 12 days of paid annual leave
- Global health insurance package for yourself and direct family members
- Guaranteed 13th month salary
- Quarterly bonus & Year-end bonus as part of our profit sharing program
- A Pantry & a Crossian Cafe stocked with goodies, ready to serve
- Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
- General company T&D Program + dedicated T&D budget for managers
- Other benefits in accordance to Company's Policy and Vietnam Labor Laws
HOW TO APPLY- Submit your application via the APPLY NOW button below.
- Deadline: 23:59 8/29/2023
- Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Lập trình; Khác - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng; Từ 20 Triệu VNĐ trở lên / Tháng; Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng JOB DESCRIPTIONAbout the role:
Crossian is a high-growth technology-driven eCommerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just under 3 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
As an integral part of our Technology Innovations CoE, you will work under the supervision of the Engineering Manager and Tech Leaders while receiving guidance from the firm's CTO. Operating within a dynamic Silicon Valley-style Tech-startup environment (Agile mindset), you'll join daily check-ins with the team to stay updated on the project progress and collaborate with the eco-system.
Our aim is to build a comprehensive Cross-border eCommerce Platform that features solutions for Storefront, Payment Gateway, Inventory, Catalogs, Logistics, Marketing Insights, CRM, and more:
- Develop a Storefront solution
- Centralize payment gateways for managing transactions and after payment business (such as: refund, chargebacks, claims, inquiry,..)
- Integrate various 3rd services to operate a complete supply-chain system including inventory, catalogs, logistics tracking, and more...
- Convert raw data from marketing campaigns, transactions, user behavior, etc. into insights beneficial and significant for business operations.
- Plus, numerous other opportunities await your input.
Your role as a Talent QC Engineer will be vital in ensuring the quality of our software products and influencing the tech team to adopt a Quality Mindset. We don't see QC as merely testers; we see them as key contributors in instilling a Quality Standard across the team. As a Talent QC Engineer, you will be trained with the skillsets and mindset required to grow into a Senior QC or Quality Leader position.
What you will do:
- Review and analyze software requirements, identifying any unclear or inconsistent items, and seek clarification as needed
- Work with the team to design tests, such as test data, test cases, test scripts, or testing methods
- Build manual test cases/test scenarios based on requirements, user stories, and acceptance tests within the test plan
- Responsible for testing Web Frontend & Backend systems and be accountable for all aspects of testing and QC process throughout the full project lifecycle
- Participate in release (with a Release Note document), support internal users, and ensure the quality of Software post-release
- Identify, analyze, report test results, and monitor defects in the defect tracking system
- Produce clear and concise testing documentation and adhere strictly to the test process
- Contribute to Agile meetings to understand user stories and acceptance criteria, collaborate within Agile sprint teams to conduct component and system-level testing
REQUIREMENTS- Fresh graduates with Professional QC Cert or those with 6 months to 1 year of experience as a QC Engineer
- Bachelor's Degree in IT or CS from a top-tier University
- Coding proficiency (in any language) and ability to learn Automation testing
- Strong problem-solving capacity and critical thinking ability
- Familiarity with writing Software Development Requirement Documents, Functional Specification documents, and in preparing UI mock-ups
- Experience in creating and maintaining test artifacts and in knowledge about APIs, Web Services in a testing context
- Familiarity with Restful API testing tools: Browser Inspection, Postman, BrowserStack, curl, etc
- Strong communication and documentation skills
- Experience in Agile/Scrum projects
- Familiarity with Atlassian toolset (Jira, Confluence) + mock-up toolset (Figma, Draw.io,..)
- ISTQB certificate
- Understanding of the eCommerce system
- Experience with TDD/BDD
- Proficiency in English
We believe in providing equal opportunities to all employees. Therefore, we encourage all qualified individuals, regardless of gender, age, disability, race, ethnicity, origin, religion, or economic background, to apply. Our primary focus in hiring is to drive our company forward with talented and dedicated individuals.
BENEFITSAt Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- Competitive salary (10-24M VND & negotiable depending on what you bring to the table)
- Full salary during probation
- 20 days work-from-home & 12 days of paid annual leave
- Global health insurance package for yourself and direct family members
- Guaranteed 13th month salary
- Quarterly bonus & Year-end bonus as part of our profit sharing program
- A Pantry & a Crossian Cafe stocked with goodies, ready to serve
- Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
- General company T&D Program
- Other benefits in accordance to Company's Policy and Vietnam Labor Laws
HOW TO APPLY- Submit your application via the APPLY NOW button below.
- Deadline: 23:59 8/29/2023
- Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Lập trình - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng JOB DESCRIPTIONAbout the role:
Crossian is a high-growth technology-driven eCommerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 400% in just under 3 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
As part of Technology Innovations CoE - supervised by the Engineering Manager & advised by the firm's CTO, you'll check in with the team daily on the project, collecting information from other products to remain in sync with the entire eco-system in an Agile mindset & strong Tech-based Start-up environment.
We are creating a comprehensive Cross-border eCommerce Platform that features solutions for Storefront, Payment Gateway, Inventory, Catalogs, Logistics, Marketing Insights, CRM... Here are some examples:
- Develop a Storefront solution
- Centralize payment gateways for managing transactions and after payment business (such as: refund, chargebacks, claims, inquiry,..)
- Integrate various 3rd services to operate a complete supply-chain system including inventory, catalogs, logistics tracking, and more...
- Convert raw data from marketing campaigns, transactions, user behavior, etc. into insights beneficial and significant for business operations.
- Plus, numerous other opportunities await your input.
In addition to development tasks, collaboration with other CoEs is crucial to comprehend issues in their specific sectors. Thus, from a technical standpoint, you will propose solutions to help them improve consistently everyday.
As a Data Engineering Intern, you will have the opportunity to be a key member of our Business Data team, you will use various methods to transform raw data into useful data systems. You'll work alongside experienced engineers and product managers and contribute to meaningful projects that directly impact our product and users.
What you will do:
- Participate in Requirements Analysis & Technical Specification in the Agile/Scrum development process
- Design, develop, and maintain scalable data pipelines and ETL processes to collect, clean, and process large datasets. The system is built on the microservice architecture and deployed Kubernetes (use AWS EKS service) across 3 AWS regions globally (US, HK, SG)
- Collaborate with data scientists, analysts, and other stakeholders to understand data requirements and develop data solutions that meet business needs. Use BI tools for data analytics, such as Grafana, AWS QuickSight, or Excel (Google Sheets)
- Monitor and troubleshoot data pipeline issues, ensuring data integrity and timely data delivery. Use tools for monitoring logs and issues such as Sentry, Grafana, or alerts Slack
REQUIREMENTS- Graduated or about to graduate with a bachelor's degree in computer programming, computer science or a related field and have a good graduation score or higher
- Proficiency one of langue in C#, Java, or Python for data processing and scripting
- Experience working with relational databases, such as one the database types PostgreSQL, MySQL, MSSQL Server, Oracle, or other relational databases
- Excellent communication and collaboration skills, especially in an Agile culture environment
Preferred (but not required):
- Familiarity with version control systems like Git
- Understanding of cloud services (e.g., AWS, Google Cloud, Azure)
- Experience with Docker and Kubernetes
- Message Queues with KAFKA & Message Queue
- Excellent verbal and written communication skills
- English proficiency
BENEFITSAt Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- Internship allowance up to 11,000,000 VNĐ with an opportunity to be promoted at the end of the internship
- Various on-the-job training to develop your technical and working-life skills
- Personal mentorship by experienced software engineers
- A Pantry & a Crossian Cafe stocked with goodies, ready to serve
- Lots of other company benefits including 5-star annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events
- General company T&D Program
HOW TO APPLY- Submit your application via the APPLY NOW button below.
- Deadline: 23:59 8/29/2023
- Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian - Chuyên môn: Hành chính, Nhân sự; Khác - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Từ 10 Triệu - Dưới 15 Triệu VNĐ / Tháng; Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng JOB DESCRIPTIONAbout the role:
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 400% in just under 3 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.
We are looking for a customer-centric agent with extensive communication skills and a deep understanding of customer satisfaction insights. You will build strong and long-lasting relationships with our customers and your efforts will drive customer satisfaction, happiness, growth and bring added value to the organization.
This role is perfect for you if you are a self-starter, have at least 1 year of experience in customer service backed by proven tracked record implementing top notch customer service programs, policies and processes.
What you will do:
- Answer and address a high volume of incoming email/chat inquiries relating to product issues, sale policy and orders status
- Provide high levels of customer satisfaction by displaying patience and empathy towards customers from different cultures and backgrounds in the US
- Provide a professional service to customers which also protects the business’s interests and brand persona
- Keep track of customer interactions and escalate issues to the higher-level management
- Use company processes and systems to log complaints, update product details and troubleshoot technical problems
- Collaborate with marketing and fulfillment team to notify customers of order status, collect and analyze customer feedback
- Adhere to performance metrics to meet service level expectations and assigned KPI
- Participate in constructive quality feedback sessions with managers to improve performance
REQUIREMENTS- Bachelor Degree or Equivalent
- Effective written and verbal communication skills in English. IELTS above 6.5 or equivalent
- 1 years of experience in customer service support, preferable candidates from E-commerce company like Tiki, Lazada, Shopee or with experience in start-up environment
- Excellent people skills and the ability to build relationships with customers
- Strong problem solving abilities to de-escalate situations and ensure a positive solution
- Detail-oriented, highly focused, open-minded and and strong analytical skills
- Customer relationship management experience is strongly desired
- Experience with support applications like Freshdesk, Zendesk, Teamsupport and order management systems
- Ability to work under pressure
BENEFITSAt Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- Competitive salary (10-17M VND)
- Full salary during probation
- 20 days work-from-home & 12 days of paid annual leave
- Global health insurance package for yourself and direct family members
- Guaranteed 13th month salary
- Quarterly bonus & Year-end bonus as part of our profit sharing program
- A Pantry & a Crossian Cafe stocked with goodies, ready to serve
- Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
- General company T&D Program + dedicated T&D budget for managers
- Other benefits in accordance to Company's Policy and Vietnam Labor Laws
HOW TO APPLY- Submit your application via the APPLY NOW button below.
- Deadline: 23:59 8/29/2023
- Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Crossian
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