[HN/ HCM] Ngân Hàng HSBC Việt Nam Tuyển Dụng Mobile Sales Officer 2019

public 5 năm trước

[HN/ HCM] Ngân Hàng HSBC Việt Nam Tuyển Dụng Mobile Sales Officer 2019

Hết hạn

Địa điểm: Hà Nội; Hồ Chí Minh -

Chuyên môn: Bán hàng (Sales) -

Tính chất công việc: Toàn thời gian

HSBC is one of the largest and most diverse organisations in the world. Throughout our history, our role and purpose remain constant: to enable businesses to thrive and economies to prosper, to help people fulfil their hopes and dreams and realise their ambitions. At HSBC, we lead with courageous integrity and strive always to be dependable, open and connected. Our values help us to make the right decisions and to mitigate risk. We serve around 47 million customers through four Global Businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, Global Private Banking.

Location: Hanoi, Ho Chi Minh City

Deadline: 01/04/2019

Job Description:

Maintain excellent customer relations and customer service;
Contribute to the improvement in profitability of the business through undertaking effective individual reviews and identifying opportunities for referral activity;
Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers' needs;
Build and strengthen customer relationships with existing customers and establish new relationships with potential customers;
Meet service performance standards through responding to customer enquiries and resolving customer problems/ complaints efficiently.

Requirements:

Bachelor's degree;
Knowledge of country retail capability;
Internal application is preferable;
Experience of front-line interactions and dealing with banking customers;
Experience of working in a sales environment, and knowing how to achieve performance objectives;
Excellent product knowledge;
Strong ability to build relationships and rapport with customers;
Strong communication skills;
Good command of English in both writing and speaking;
Influencing and selling skills;
Familiarity with financial markets, investment products where applicable;
Accuracy & commitment to getting it right first time;
Ability to consistently deliver outstanding customer service;
Ability to guide the junior colleagues (band 8) to the right direction of the bank.