• Develop and implement a Facebook/ Google advertising campaign with a high budget
• Monitor and optimize the effectiveness of advertising campaigns
• Analyze, synthesize and evaluate metrics and metrics
• Report performance action periodically

• Having at least 3 months experience in Digital Marketing, strength of running Facebook/ Google conversion ads.
• Experience in advertising other channels (Twitter, Tiktok ...) is an advantage
• Priority for candidates with experience in E-commerce, POD (Print on Demand), DS (Drop Shipping)

• Attractive salary, bonus, fair and transparent scheme, income up to $ 5000 / month (basic salary up to $ 1000 depending on capacity).
• Bonus year at least 1 month salary
• Well-trained by Facebook advertising experts
• Flexible, non-binding working time and space according to office hours
• Open and clear career development and promotion opportunities.
• Bonuses:
• 13th-month salary
• Performance bonus
• Premium health insurance for employees
• Lunch/ Drink/ Snack allowance (70$/month)
• Annual company trip (budget up to $1200), team building (120$/year), engagement events/ activities
• Clear career roadmap, chance to be promoted and rotated.
• High-end working environment (central location, modern equipment, lunch/ drink/ snack).
• 20 days of work from home and 12 annual leaves per year.
• Premium healthcare insurance
• Annual health check-up
• Fair, transparent, and open working environment/ culture

• Develop and implement various Google advertising campaigns: SEO, GA, GDN, Google Shopping, Youtube… with a high budget
• Monitor and optimize the effectiveness of advertising campaigns
• Analyze, synthesize and evaluate metrics and metrics
• Report performance action periodically

• Having at least 1 year experience in Digital Marketing, strength of running Google conversion ads.
• Experience in advertising other channels (Twitter, Tiktok ...) is an advantage
• Priority for candidates with experience in E-commerce, POD (Print on Demand), DS (Drop Shipping)

• Attractive salary, bonus, fair and transparent scheme, income up to $ 5000 / month (basic salary up to $ 1000 depending on capacity).
• Flexible, non-binding working time and space according to office hours
• Open and clear career development and promotion opportunities.
• High-end working environment (central location, modern equipment, lunch/ drink/ snack).
• 20 days of work from home and 12 annual leaves per year.
• Premium healthcare insurance
• Annual health check-up
• Fair, transparent, and open working environment/ culture
• Bonuses:
• 13th-month salary
• Quarterly Bonus
• Monthly Performance bonus (commision) 
• Lunch/ Drink/ Snack allowance (70$/month)
• Annual company trip (budget up to $1200), team building (120$/year), engagement events/ activities

• Last year university students or fresh graduates with a major in Human Resources, Business Administration or related degree, and can work full time for at least 6 months.
• Strong passion to grow in the Human Resources or People Ops field.
• Strong interpersonal skill, ability to adapt yourself to new environments and build good relationships with colleagues/ managers.
• Organized and proactive individual with an agile mindset and an aptitude to learn quickly.
• MS Office proficiency (Excel, PowerPoint, Word).
• Good presentation skills.

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

• Intern allowance 5-8 million VNĐ.
• High-end working environment (central location, modern equipment, lunch/ drink/ snack).
• Supported and coached by proven-experience HR manager & specialists.
• Opportunity to be promoted to the official employee after 6 months.
• The freedom and flexibility to handle your role in a way that’s right for you.

Participants of Crossian Talent Internship Program (CTIP) are offered a guaranteed internship opportunity at a fast-growing and results-focus technology company. During this internship, you get to enhance your skills and put your studies into practice. 

• Researching the US market and its customers to pick the right products to sell online
• Planning and executing an effective content strategy
• Scripting ad images and videos, and working closely with the Video and Graphics team to produce ad content for your products
• Writing and editing ad copies for your products
• Creating different A/B test options to choose the most effective content
• Tracking and analyzing different metrics to optimize the performance of your content
• Working with in-house teams to keep track of your products
• Conducting weekly performance reports of your content

• A student in the last year of Bachelor's studies or fresh graduates
• Proficiency in English, IELTS 6.5++
• Good logical and critical thinking
• Data driven mindset
• Paying attention to detail.
• Hard-working and eager to learn and be passionate about content marketing, cross-border  E-commerce.
• Ability to commit to a Full-time schedule (40 hours/week)

• A student in the last year of Bachelor's studies or fresh graduates
• Proficiency in English, IELTS 6.5++
• Good logical and critical thinking
• Data driven mindset
• Paying attention to detail
• Hard-working and eager to learn and be passionate about content marketing, cross-border E-commerce
• Ability to commit to a Full-time schedule (40 hours/week)

As an Email Marketing Specialist, you will be responsible for managing the company's email marketing campaigns and creating engaging emails that drive sales and customer loyalty.

This is a challenging but exciting sales-driven job of which you will be rewarded accordingly. Now the answer is up to you: Are you ready to join the crew?

• Design, create and manage email marketing campaigns that align with the company's goals and objectives
• Develop and implement email marketing strategies that drive engagement, revenue, and customer retention
• Collaborate with cross-functional teams, including design, product, and technology teams, to ensure cohesive branding and messaging across all channels
• Manage email lists and ensure that they are segmented appropriately for targeted campaigns
• Analyze campaign performance and report on key metrics such as open rates, click-through rates, and conversion rates to improve future campaigns
• Stay up-to-date with trends and best practices in email marketing, and recommend innovative solutions for improving email engagement and revenue

• 9+ months of experience in email marketing, preferably in an e-commerce environment
• Have a proven track record of driving results through engaging and effective campaigns
• Strong knowledge of email marketing platforms (e.g., Mailchimp, Klaviyo, etc.)
• Experience with A/B testing and campaign performance reporting
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Experience in social marketing and graphic designing is a plus
• Knowledge of HTML/CSS, SEO/SEM is a plus

• Competitive base salary up to $1000 - with unlimited monthly commissions
• Clear career roadmap, with a chance to be promoted after annual reviews
• Intensive training in email marketing & digital marketing
• Various on-the-job training to develop your working-life skills, including leadership, communication, teamwork, presentation skills, etc
• Young, dynamic, transparent and open-minded working culture - All ideas are welcome!
• High-end working environment: central location in Hanoi, laptop provided for all employees, lunch/drink/snack always ready
• 13th-month salary & premium health insurance for employees (Generali) with annual health check-up
• 12 annual leave days and 20 work-from-home days per year
• Annual company trip (budget up to $600), team building activities ($120/year), and plenty of other company events
• Lunch/drink/snack allowance ($70/month)

• Answer and address a high volume of incoming email/chat inquiries relating to product issues, sale policy, orders status in a professional and courteous manner
• Provide high levels of customer satisfaction – displaying patience and empathy towards customers who represent different cultures and backgrounds from US
• Identify, escalate issues to the higher-level management when necessary
• Partner with sales and fulfillment team to notify customers of late supply or issues preventing on-time fulfillment and propose item substitutions when required
• Adhere to performance metrics to meet service level expectations and assigned KPI
• Participate in constructive quality feedback sessions with management to improve performance

•  Bachelor Degree or Equivalent
• Proficient in English listening, verbal and written communication skills. Ielts above 6.5 or equivalent 
• Experience in customer service support is a plus, preferable candidates from E-commerce company like Tiki, Lazada, Shopee or with experience in Start up Environment
• Have sought knowledge of customer service practices and principles
• Have CRM experience is strongly desired
• Experience with support applications like Freshdesk, Zendesk, Teamsupport is nice to have.
• Ability to handle the stressful situation appropriately
• Ability to establish rapport with the client
• Ability to present yourself and the company in a professional manner
• Ability to satisfy customers with the personal commitment to fulfill your orders, desires and expectations
• Can work under high pressure 

• Create and design various materials for digital collateral such as: product logo, banner, product’s image, product page.
• Ensure projects are completed with high quality and on schedule
• Establish creative direction for the company as well as brand guidelines
• Prioritize and manage multiple projects within design specifications and alignment to business strategy
• Perform retouching and manipulation of images
• Work with a wide range of media and use graphic design software

• Bachelor's degree or higher  
• Own good knowledge of layouts, graphic fundamentals.
• Be a skilled user of design software such as Adobe Illustrator, Photoshop and InDesign and other graphic design software
• Strong analytical skills
• Excellent eye for detail,
• Good communication skills to accurately convey your concepts to clients and team members
• Have an active interest in Art/Design and passionate about the work you deliver

• Competitive salary (100% salary during probation)
• Bonus:
• 13th-month salary paid in December
• Performance bonus
• Premium health insurance for employees
• Lunch/ Drink/ Snack allowance (70$/month)
• Annual company trip (budget upto $1200), team building (120$/year), engagement events/ activities
• Clear career roadmap, chance to be promoted and rotated.
• High-end working environment (central location, modern equipment, lunch/ drink/ snack).
• 20 days of work from home and 12 annual leaves per year.
• Premium healthcare insurance
• Annual health check-up
• Fair, transparent and open working environment/ culture

• Answer and address a high volume of incoming email/chat inquiries relating to product issues, sale policy and orders status
• Provide high levels of customer satisfaction by displaying patience and empathy towards customers from different cultures and backgrounds in the US
• Provide a professional service to customers which also protects the business’s interests and brand persona
• Keep track of customer interactions and escalate issues to the higher-level management
• Use company processes and systems to log complaints, update product details and troubleshoot technical problems
• Collaborate with marketing and fulfillment team to notify customers of order status, collect and analyze customer feedback
• Adhere to performance metrics to meet service level expectations and assigned KPI
• Participate in constructive quality feedback sessions with managers to improve performance

• Bachelor Degree or Equivalent
• Effective written and verbal communication skills in English. IELTS above 6.5 or equivalent
• 3 years of experience in customer service support, preferable candidates from E-commerce company like Tiki, Lazada, Shopee or with experience in start-up environment
• Excellent people skills and the ability to build relationships with customers
• Strong problem solving abilities to de-escalate situations and ensure a positive solution
• Detail-oriented, highly focused, open-minded and and strong analytical skills
• Customer relationship management experience is strongly desired
• Experience with support applications like Freshdesk, Zendesk, Teamsupport and order management systems
• Ability to work under pressure

• Competitive salary (12-17M VND)
• Full salary during probation 
• 20 days work-from-home & 12 days of paid annual leave
• Global health insurance package for yourself and direct family members
• Guaranteed 13th month salary
• Quarterly bonus & Year-end bonus as part of our profit sharing program
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
• Lots of other company benefits including 5-star annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events
• General company T&D Program + dedicated T&D budget for managers 
• Other benefits in accordance to Company's Policy and Vietnam Labor Laws

• Develop and implement various Google advertising campaigns: SEO, GA, GDN, Google Shopping, Youtube… with a high budget
• Monitor and optimize the effectiveness of advertising campaigns
• Analyze, synthesize and evaluate metrics and metrics
• Report performance action periodically

• Having at least 1 year experience in Digital Marketing, strength of running Google conversion ads.
• Experience in advertising other channels (Twitter, Tiktok ...) is an advantage
• Proficiency in English, IELTS 6.5+
• Priority for candidates with experience in E-commerce, POD (Print on Demand), DS (Drop Shipping)

• Attractive salary, bonus, fair and transparent scheme, income up to $ 5000 / month (basic salary + Commission).
• Flexible, non-binding working time and space according to office hours
• Open and clear career development and promotion opportunities.
• High-end working environment (central location, modern equipment, lunch/ drink/ snack).
• 20 days of work from home and 12 annual leaves per year.
• Premium healthcare insurance
• Annual health check-up
• Fair, transparent, and open working environment/ culture
• Bonuses:
• 13th-month salary
• Quarterly Bonus
• Monthly Performance bonus (commision) 
• Lunch/ Drink/ Snack allowance (70$/month)
• Annual company trip (budget up to $1200), team building (120$/year), engagement events/ activities

• At least one year of experience in content marketing or digital marketing
• Proven track record of social content and product content creation (image, video, copy)
• Excellent English reading and writing skills. IELTS is at least 6.5
• Ability to prioritize, plan and manage tasks effectively
• Ability to collaborate with teams
• Ability to present and communicate ideas effectively
• A consummate professional with experience in a deadline-driven environment, a quick learner, self-motivated, and an eye for details
• Good research and analytical skills. Capable of processing and presenting data
• Experience in eCommerce, Facebook ads, email marketing or YouTube marketing is a plus
• A proficient mindset in visual design is a plus
• Bachelor's degree in English, Marketing, Communications, or any other related 

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

•  Competitive salary (upto 12M VND base salary with unlimited commission)
• Full salary during probation
• 20 days work-from-home & 12 days of paid annual leave
• Global health insurance package
• Guaranteed 13th month salary
• Quarterly bonus & Year-end bonus as part of our profit sharing program
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
• Lots of other company benefits including 5-star annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events
• General company T&D Program
• Other benefits in accordance to Company's Policy and Vietnam Labor Laws

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

• Well-trained by Facebook advertising experts
• Flexible, non-binding working time and space according to office hours
• Open and clear career development and promotion opportunities.
• Attractive salary, bonus, fair and transparent scheme, income up to $ 5000 / month (basic salary up to $500 depending on capacity).
• Full salary during probation
• 20 days work-from-home & 12 days of paid annual leave
• Global health insurance package for yourself and direct family members
• Guaranteed 13th month salary
• Quarterly bonus & Year-end bonus as part of our profit sharing program
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
• Lots of other company benefits including 5* annual company trip, budget for frequent team building activities and other monthly / quarterly / annual company events
• General company T&D Program + dedicated T&D budget for managers 
• Other benefits in accordance to Company's Policy and Vietnam Labor Laws