Trang Ngo@Tuyển dụng
5 tháng trước
[Online] Công Ty JustMarkets Tuyển Dụng Customer Support Agents Full-time 2025
COMPANY INTRODUCTION
Địa điểm: Khác - 
Loại hình công ty: Công ty nước ngoài - 
Lĩnh vực kinh doanh: Chứng khoán, Ngân Hàng, Đầu tư, Bảo Hiểm, Tài Chính - 
Quy mô công ty: Vừa (50 - 249 người có BHXH) - 
Website: Không có - 
Fanpage: Không cóJustMarkets is a global multifunctional broker that has been shaping the industry since its founding in 2012. With a presence in over 100 countries, JustMarkets is on a mission to create an enticing and transparent trading environment where individuals can unlock their full investment potential.
JustMarkets' goal is to become the world's most customer-centric broker, where everyone can trade and invest in a simple and transparent way. The essence of JustMarkets lies in its core values, which guide every action and shape each process, ensuring that our commitment to these values is reflected in all our endeavors.
The success story at JustMarkets is written by a dynamic and innovative team of dedicated professionals. The diverse team from 10 different countries, and it's what truly sets JustMarkets apart. As a rapidly growing family, JustMarkets is always on the lookout for like-minded individuals who resonate with our culture and values.
Explore opportunities at JustMarkets and become a part of our team of professionals!
Địa điểm: Khác - 
Tính chất công việc: Online; Toàn thời gian - 
Chuyên môn: Dịch vụ khách hàng/ Vận hành - 
Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - 
Mức lương: Thỏa thuận
JOB DESCRIPTION- Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system;
- Identify customers’ needs to achieve customer satisfaction;
- Manage standard inquiries in the ticket system and escalate the ones that require deeper investigation to the relevant department or specialist.
REQUIREMENTS- Proficiency speaking and writing in Vietnamese and English;
- Computer literacy;
- Able to identify ways of solving the problem and present the solution in a verbal and written manner;
- Strong interpersonal skills;
- High level of professionalism;
- Attention to detail and punctuality;
- Own a laptop (Windows with a minimum of 8Gb RAM Memory or Apple Mac 2015 model onwards);
- Stable internet connection.
BENEFITS- Working for a dynamically growing company;
- Challenging but exciting tasks with our own product;
- Training is provided;
- Competitive salary & benefits;
- Working on a shift schedule (day and night shifts from 9 am to 9 pm and from 9pm to 9am followed by 2 days off);
- Remote work.
HOW TO APPLY- Submit your application via the APPLY NOW button below.
- Deadline: 23:59 3/23/2025
- Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
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